Senior Content Designer: UX, Accessibility & Analytics

Queensland Ambulance Service; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Queensland Ambulance Service seeks a Senior Content Designer to lead the development and optimisation of accessible, audience-focused content across websites, intranet and email channels. You will provide expert guidance on digital publishing and user experience, using analytics to drive continuous improvement.

You will collaborate with business areas to support review, migration and redesign as part of intranet redevelopment, delivering high-quality digital communication outcomes within a

Qualifications

• Experience developing digital content across websites, intranet and email with emphasis on accessibility and usability.
• Ability to elicit content requirements from stakeholders and influence outcomes.
• Knowledge of digital publishing, CMS and best-practice content design.

Responsibilities

• Lead development and optimisation of accessible, audience-focused content across websites, intranet and email channels.
• Provide expert advice on digital publishing and user experience.
• Use analytics and insights to drive continuous improvement and inform migration/redevelopment projects.

Skills

Digital content development

Accessibility

Content strategy

Stakeholder engagement

Education

Relevant tertiary qualification

Tools

Google Analytics

Acquia Web Governance

Siteimprove

SharePoint

Squiz Matrix

GovCMS

GatherContent

VisibleThread

Job description

Queensland Ambulance Service seeks a Senior Content Designer to lead the development and optimisation of accessible, audience-focused content across websites, intranet and email channels. You will provide expert guidance on digital publishing and user experience, using analytics to drive continuous improvement.

You will collaborate with business areas to support review, migration and redesign as part of intranet redevelopment, delivering high-quality digital communication outcomes within a