Content Designer: User-Centered, Accessible Web Content

Queensland Ambulance Service; City of Brisbane; On-site; AUD 85,000 - 110,000; Full time

Job summary

Queensland Ambulance Service is seeking a Content Designer to contribute to accessible, audience-focused content across websites, intranet and email channels. You will provide guidance on digital publishing, UX, and use analytics to improve content performance and usability.

The role involves collaboration with business areas to review, migrate and redesign content as part of an intranet redevelopment project, supporting high-quality digital communication outcomes.

Qualifications

• Experience creating high-quality, user-centred digital content.
• Strong communication and interpersonal skills with stakeholders.
• Experience using CMS and web analytics tools.
• Ability to work independently and manage priorities.
• Use digital insights to evaluate content and optimise UX.
• Attention to detail to ensure accessibility and accuracy.

Responsibilities

• Develop and optimise accessible, audience-focused content across websites, intranet and email.
• Provide advice on digital publishing and UX.
• Use analytics to improve content performance and usability.
• Collaborate with business areas to review, migrate and redesign content for intranet redevelopment.
• Partner with multidisciplinary team to deliver high-quality digital communications.

Skills

User-centred content

Accessibility & usability

Stakeholder collaboration

Content analytics

Digital publishing systems

Attention to detail

Education

Relevant qualification

Tools

SharePoint

Squiz Matrix

GovCMS

Google Analytics

Job description

Queensland Ambulance Service is seeking a Content Designer to contribute to accessible, audience-focused content across websites, intranet and email channels. You will provide guidance on digital publishing, UX, and use analytics to improve content performance and usability.

The role involves collaboration with business areas to review, migrate and redesign content as part of an intranet redevelopment project, supporting high-quality digital communication outcomes.