Senior Cyber Security Engineer

NSW Department of Customer Service; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

NSW Department of Customer Service in Sydney is seeking a Senior Cyber Security Engineer to deliver expert cloud and OS platform security solutions. The role focuses on AWS/Azure, Windows and Unix environments, shaping cyber security posture and WoG responses.

You will join NSW Telco Authority and collaborate across government teams in a fast‑paced setting. Hybrid work with in‑office on Tuesdays/Thursdays at Sydney McKell offices, with flexible arrangements and commitment to secure IT resilience

Qualifications

• Essential Security Clearance suitable for sensitive government information
• Relevant IT, Cyber Security and/or Infrastructure and cloud qualifications
• Exceptional knowledge of Azure/AWS cloud and OS platforms
• Problem solving with a strategic, proactive mindset
• Collaborative team player with strong stakeholder engagement
• Ability to manage multiple projects within changing priorities

Responsibilities

• Engage with stakeholders to mitigate AWS/Azure cloud and OS-based vulnerabilities and threats.
• Lead cyber IT cloud and OS platform projects to improve NSW Government posture.
• Advise on cyber risk across Infrastructure, Applications and Data ensuring policy compliance.
• Analyze threats to government services to determine attribution, motive and capability.
• Maintain cyber security documentation aligned with project and operations.
• Provide technical leadership on modern IT and cyber security trends and best practices.

Skills

AWS/Azure cloud

OS platforms (Windows/Unix)

Hypervisors

Cloud security

Problem solving

Stakeholder engagement

Team collaboration

Project management

Education

Certifications in IT/Cyber Security or Infrastructure and cloud systems

Job description

NSW Department of Customer Service – Sydney CBD NSW

Senior Cyber Security Engineer

Grade: 9/10
Salary range: $133,348-146,945 + super
Duration: Ongoing
Location: Hybrid working arrangements in place - in office requirement to attend Sydney McKell offices on Tuesdays and Thursdays, which is subject to change based on applicable DCS workplace policies.

About the team

This role sits within the NSW Telco Authority Cyber Security - IT Apps & Data team.

An exciting ongoing opportunity has arisen for Senior Cyber Security Engineer with strong AWS/Azure cloud and OS Platform expertise to join the NSW Telco Authority, a rapidly growing agency within the Department of Customer Service.

The successful candidate will provide expert technical infrastructure, application, and data solutions to improve resilience against NSW's cyber security threats and vulnerabilities. The role also supports whole of government (WoG) responses to cyber security issues and risks to the NSW Government and contributes to strengthening the NSW Government's cyber security posture.

You will be joining a friendly, fast-paced, dynamic and diverse team of four who are passionate about keeping people and places safe.

We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.

Your responsibilities will include

• Engaging and Collaborating with business and technology stakeholders to support the mitigation of AWS/Azure cloud and OS platform based cyber identified vulnerabilities, incidents, threats, and trends to improve cyber security posture
• Developing and leading Cyber IT cloud and OS platform projects to ensure continuous improvement of the NSW Government's cyber security posture
• Consulting on potential cyber security risks in the NSW Government Infrastructure, Applications, and Data ensuring ongoing compliance with Agency's cyber security policies and Cyber Security Policy
• Analysing and assessing cyber threats to government services, assets, and information to determine attribution, motivation and capability
• Developing and maintaining cyber security technical documentation in line with project and operational requirements ensuring documentation practices are maintained and adhered to
• Providing technical leadership and guidance in designing, configuring, and maintaining latest industry trends and to support the latest IT and cyber security risks and solutions to provide recommendations on best practices for cyber security posture across NSW Government

To be successful in this role you will demonstrate

• Essential Security Clearance: Ability to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
• Relevant Qualifications: You will hold certifications in IT, Cyber Security and/or Infrastructure and cloud systems qualifications
• Exceptional Cloud Skill and Experience: Strong knowledge and experience working with Azure, AWS, Windows, Unix, and Hypervisors, with a specific affinity for Cloud platforms
• Problem Solving Acumen: You love solving problems by thinking outside the box and finding new angles to approach them
• Collaborative Nature: Being a team player is key, you must be able to work well in teams and collaborate across different stakeholders and business areas
• Project Management: An ability to work effectively on simultaneous projects within defined timeframes and in an environment of conflicting and changing priorities
• Strong Stakeholder Engagement: Your communication and coordination skills will be integral to this role. You will be able to demonstrate this skill in forums such as working groups, committee meetings, and stakeholder consultations
• Industry Knowledge and Awareness: An ability to maintain up-to-date knowledge on ICT, cyber security, and cyber risk trends

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We're proud of our customer‑centric, people‑first culture and it is key to the success of our fast‑moving, high‑performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 9/10, with the base salary for this role starting at 133,348 base plus superannuation

Closing Date: 11:59pmThursday 1st October

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.