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Job summary
Qualifications
Proven experience delivering large-scale technology migration or transformation programs.
Strong background in cloud platform transitions, SaaS migrations, or enterprise system change programs.
Excellent cross-functional governance design and stakeholder management.
Responsibilities
Lead MVP validation with legacy clients, partnering with product and engineering to confirm platform fit and identify capability gaps before full-scale rollout.
Design the end-to-end automation strategy covering data conversion, configuration migration, and training to eliminate manual effort across client migrations.
Build the migration operating model.
Define technical readiness requirements with engineering, including automation tooling, testing frameworks, and quality gates before launch.
Establish and run governance structures and cadences to align product, engineering, onboarding, and client success teams.
Partner with onboarding to design a scaled training and change management program.
Lead client segmentation and sequencing in collaboration with client success, prioritizing migrations based on configuration complexity, relationship strength, and commercial profile.