Senior Cloud Engineer (Operations)

CyberCX Pty Ltd; Canberra; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Generous leave

Health & wellbeing benefits

Career development

Job summary

CyberCX Pty Ltd is recruiting a Cloud Engineer – Cloud Operations in Canberra to deliver secure, scalable and reliable cloud services in a Managed Services environment. You will work with Pre-sales, Professional Services and Leadership to ensure operational excellence, service continuity and long-term customer success in Microsoft Azure and 365 environments.

You will focus on monitoring, troubleshooting, optimisation and automation to deliver high-quality cloud outcomes aligned with client

Qualifications

• Strong Azure and Microsoft 365 experience or certification.
• Broad experience across Azure platform services and Windows systems.
• Background in delivering cloud services within a Managed Services environment.

Responsibilities

• Manage and optimise customer cloud environments, especially Azure and Microsoft 365, for availability and cost efficiency.
• Automate workflows and apply best practices to reduce manual effort.
• Provide proactive client support and resolve cloud issues before they affect services.
• Troubleshoot complex cloud infrastructure, security, and networking issues with minimal downtime.
• Maintain secure cloud environments aligned with standards (ISO 27001, SOC 2, GDPR).
• Implement security controls and run vulnerability assessments to protect client systems.
• Collaborate with Pre-sales, Professional Services, Leadership and clients to align cloud services with business needs.
• Identify opportunities to optimise cloud environments and improve client outcomes.
• Participate in an on-call roster per payroll and overtime policies.

Skills

Azure

Microsoft 365

Azure IaaS

Azure PaaS

Windows 365

Intune

Defender

Azure DevOps

Managed Services

Monitoring

SLA compliance

Cloud security

Tools

Azure DevOps

Job description

28th July, 2026

The work we do matters

We protect and defend our customers and communities byprovidingthemost comprehensive range of cyber security professional services in the region.

With more than 1,400 team members across Australia, New Zealand, theUKand US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digitalforensicsand cyber education.

Ifyou’reready to work with teammates that get you, a leader that supports you and customers that need you, thenyou’reready forCyberCX.

How you will make an impact

Join us as aCloud Engineer – Cloud Operationsand help customers solve complex cloud and cyber security challengesin Microsoft Azure customer environments.

You’lldeliver secure,scalableand reliable cloud services in a Managed Services environment, working closely withPre-sales, Professional Services and Leadership to ensure operational excellence, servicecontinuityand long-term customer success. With a strong focus on monitoring, troubleshooting,optimisationand automation,you’llplay a key role in deliveringhigh-qualitycloud outcomes aligned to customer needs.

Ifyou’rean experienced cloud professional who enjoys solving complex problems and driving reliable, secure service delivery,we’dlove to hear from you.

Day to day you will:

• Manage and optimisecustomercloud environments, especially Azure and Microsoft 365, for availability, performance, and cost efficiency.
• Automate workflows and apply best practices to reduce manual effort.
• Provide proactive client support and resolve cloud issues before they affect services.
• Troubleshoot complex cloud infrastructure, security, and networking issues with minimal downtime.
• Maintainsecure cloud environments aligned with standards such as ISO 27001, SOC 2, and GDPR.
• Implement security controls, run vulnerability assessments, and protect client systems from cyber threats.
• Collaborate with Pre-sales, Professional Services, Leadership, and clients to align cloud services with business needs.
• Identifyopportunities to optimise cloud environments and improve client outcomes.
• Participate in an on-call roster in line with company payroll and overtime policies.

28th July, 2026

The work we do matters

We protect and defend our customers and communities byprovidingthemost comprehensive range of cyber security professional services in the region.

With more than 1,400 team members across Australia, New Zealand, theUKand US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digitalforensicsand cyber education.

Ifyou’reready to work with teammates that get you, a leader that supports you and customers that need you, thenyou’reready forCyberCX.

How you will make an impact

Join us as aCloud Engineer – Cloud Operationsand help customers solve complex cloud and cyber security challengesin Microsoft Azure customer environments.

You’lldeliver secure,scalableand reliable cloud services in a Managed Services environment, working closely withPre-sales, Professional Services and Leadership to ensure operational excellence, servicecontinuityand long-term customer success. With a strong focus on monitoring, troubleshooting,optimisationand automation,you’llplay a key role in deliveringhigh-qualitycloud outcomes aligned to customer needs.

Ifyou’rean experienced cloud professional who enjoys solving complex problems and driving reliable, secure service delivery,we’dlove to hear from you.

Day to day you will:

• Manage and optimisecustomercloud environments, especially Azure and Microsoft 365, for availability, performance, and cost efficiency.
• Automate workflows and apply best practices to reduce manual effort.
• Provide proactive client support and resolve cloud issues before they affect services.
• Troubleshoot complex cloud infrastructure, security, and networking issues with minimal downtime.
• Maintainsecure cloud environments aligned with standards such as ISO 27001, SOC 2, and GDPR.
• Implement security controls, run vulnerability assessments, and protect client systems from cyber threats.
• Collaborate with Pre-sales, Professional Services, Leadership, and clients to align cloud services with business needs.
• Identifyopportunities to optimise cloud environments and improve client outcomes.
• Participate in an on-call roster in line with company payroll and overtime policies.

Skills & Qualifications

• Strong Azure and Microsoft 365 experience or certification, including Azure IaaS, Azure PaaS, Windows 365, Intune, and Defender.
• Broad experience across Azure platform services, Windows systems, Microsoft identity and mail services, database platforms, Microsoft and third‑party security tools, and DevOps technologies including Azure DevOps.
• Background in delivering cloud services within a Managed Services environment, including monitoring, incident management, and SLA compliance.
• Experience using cloud monitoring tools to manage, troubleshoot, and optimise infrastructure.
• Knowledge of cloud networking, including VPCs, VPNs, hybrid cloud, and inter-cloud connectivity.
• Database Administration skills would beadvantageous.

Please note that due to the nature of this role, it is amandatoryrequirement that all applicants areAustralian citizenswith the ability to hold anAustralian Security Clearance.

Great advantages for great people

A salary package that recognises your experience plus a range of advantages

• Generous leave benefits, including standard entitlements, extra paid leave options, birthday leave, and the ability topurchaseadditionalleave.
• Health, wellbeing, and lifestyle benefits, including EAP access, mental wellness support, and discounts on insurance, gyms, and everyday expenses.
• Strong career development and employee recognition through training, industry memberships, interest groups, and reward programs.

Be yourself.

We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments toassistwith your recruitment experience.

We take security seriously.

We require all employees to complete background checks (including police and global sanction list checks) annually.

Whereappropriate, theCyberCXTalent Team will work with our preferred panel of agencies. Fees will not be paid for unsolicited resumes that aresubmitteddirectly to hiring managers and not through our approved process.