Microsoft Cloud Engineer

CyberCX; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangement

Leave entitlements

Health & Wellbeing program

Discounts on health insurance & gym

Development planning & training

Job summary

CyberCX in Melbourne is seeking an experienced Azure/M365 Engineer to own and support customer cloud environments, troubleshooting issues and delivering secure solutions that keep critical systems online.

Day to day you will address incidents, manage relationships with customers and vendors, monitor systems for availability and apply DevOps practices. A mix of hybrid office work, certifications and a proactive security mindset are valued in this role.

Qualifications

• Tertiary qualification in Computer Science or a related discipline desirable.
• Microsoft Azure and/or M365 certifications advantageous.
• At least 1 year's experience in IT engineering/operations or similar field.
• Knowledge in Azure/M365 Security services and related tooling is preferred.

Responsibilities

• Address and resolve incidents and service requests.
• Manage and develop relationships with customers, stakeholders and third parties/vendors.
• Manage and monitor systems ensuring high availability.
• Take ownership of support requests and releases.
• Ensure customers follow standard processes.
• Create monthly customer status reports.
• Provision and configure cloud-based resources for customer environments.
• Be proactive in customer environments applying technical skills.
• Apply DevOps processes and methodologies as required.

Skills

Azure/M365 Security

Azure DevOps

Terraform

Identity Governance

Intune/AutoPilot

Windows 10/11 Management

Education

Bachelor's degree in Computer Science or related

Tools

Azure Sentinel

Microsoft Defender Suite

Purview/Information Protection

Intune

AutoPilot

Job description

Deliver and support Microsoft cloud environments for CyberCX Customers

10th August, 2026

The work we do matters

We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region. With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education. If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX.

How you will make an impact

Own and support customer cloud environments, troubleshooting issues and delivering solutions that keep critical systems online.

Day to day you will:

• Address and resolve incidents and service requests
• Manage and develop relationships with customers, stakeholders and third parties/vendors.
• Manage and monitor all systems ensuring the highest levels of availability
• Take ownership of support request and releases
• Ensure customers continue to follow the standard process
• Create monthly customer status reporting on the monthly service agreements
• Provision and configure cloud-based resources to manage customer environments
• Be proactive in customer environments, applying skills and technical brilliance
• Apply DevOps processes & methodologies as required

Skills & Qualifications

• Tertiary qualification in Computer Science or a related discipline desirable
• Microsoft Azure and/or M365 certifications advantageous
• At least 1 years’ experience in IT engineering / operations or similar field
• Knowledge in one or more of the following technologies is ideal
  • Microsoft Azure & M365 Security Services including
    • Microsoft Sentinel
    • Microsoft Defender Suite
    • Microsoft Purview / Information Protection
    • Azure/M365 Security Workloads
  • Azure AD & Identity Governance
  • Modern Endpoint Management (Windows 10 / 11, Intune, AutoPilot, Enterprise Mobility)
  • Microsoft Azure Cloud Platforms
  • Microsoft Azure Application Development
  • Azure DevOps or DevSecOps
  • Azure Security Services
  • Terraform
• Able to work autonomously and use initiative to achieve desired outcomes
• Able to explore new challenges, and know when guidance from someone with more domain
• experience is required

Please note that due to the nature of this role, it is a mandatory requirement that all applicants are Australian citizens with the ability to hold anAustralian Security Clearance.

Great advantages for great people

A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure).

• Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working styles
• All the usual leave entitlements plus additional paid leave options
• Health & Wellbeing program including access to our employee assistance service
• Discounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and more
• Personalised development planning, access to training and membership to industry organisations

Be yourself.

We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience.

We take security seriously

We require all employees to complete background checks (including police and global sanction list checks) annually.