Senior Cloud & Digital Workplace Lead (ANZ)

SoftwareONE USA; Western Australia; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

SoftwareOne is seeking a seasoned leader to drive delivery of Azure, AWS, and Digital Workplace services across ANZ. You will oversee onshore and offshore teams, shaping governance, coaching, and performance to deliver high-value customer outcomes, with close collaboration across Sales, Presales, PMO, and Services Leadership.

The role requires 10+ years leading cloud/digital workplace teams in enterprise settings, strong tech depth in Azure and AWS, and a commercial mindset to manage SOWs and

Qualifications

• 10+ years' experience leading Cloud, Digital/Modern Workplace, or Professional Services teams within complex enterprise environments.
• Strong technical understanding across Microsoft Azure, AWS, Digital Workplace/EUC, networking, identity, and security.
• Proven experience leading multi-disciplinary delivery teams across onshore and offshore environments, with responsibility for capability, performance, utilisation, and service quality.
• Strong commercial acumen with experience across Statements of Work, effort and cost modelling, margin protection, delivery governance, and P&L considerations.
• Demonstrated experience partnering with Sales and Presales across solutioning, customer engagements, delivery feasibility, and vendor or partner management.
• Strong executive communication, negotiation, and stakeholder management skills, with the ability to influence across Sales, Delivery, PMO, partners, and customers.

Responsibilities

• Lead and govern the delivery of Azure, AWS, and Digital Workplace services across ANZ, ensuring engagements meet quality, commercial, and delivery standards.
• Lead and develop local and offshore delivery teams, driving capability planning, coaching, utilisation, performance, and clear career development pathways.
• Partner with Sales and Presales during opportunity cycles to assess delivery feasibility, resourcing, effort, risk, and commercial viability.
• Provide governance across service delivery, including project handovers, resource planning, escalations, delivery quality, project closure, and continuous improvement.
• Act as a senior customer and stakeholder escalation point, supporting workshops, governance forums, steering committees, and key customer engagements.
• Drive improvements across forecasting, resource planning, delivery processes, service maturity, partner performance, customer satisfaction, and operational alignment.

Skills

Azure

AWS

Digital Workplace

Networking

Identity

Security

Leadership

Job description

SoftwareOne is seeking a seasoned leader to drive delivery of Azure, AWS, and Digital Workplace services across ANZ. You will oversee onshore and offshore teams, shaping governance, coaching, and performance to deliver high-value customer outcomes, with close collaboration across Sales, Presales, PMO, and Services Leadership.

The role requires 10+ years leading cloud/digital workplace teams in enterprise settings, strong tech depth in Azure and AWS, and a commercial mindset to manage SOWs and