Senior Child Safety Officer

Families, Seniors, Disability Services and Child Safety; Queensland; On-site; AUD 110,000 - 140,000; Full time

Job summary

Families, Seniors, Disability Services and Child Safety in Springfield, QLD seeks a Senior Child Safety Officer to lead complex child protection cases with a strength-based approach. You will mentor junior staff, manage cases, and collaborate with a wide range of stakeholders to ensure high-quality services aligned with legislation and departmental guidelines.

The role emphasizes coaching, continuous learning, and development of professional practice across teams to sustain excellence in

Qualifications

• Mentoring and coaching to develop skills of junior staff.
• Ability to work with diverse stakeholders including NGOs and police.
• Experience maintaining quality case records per departmental requirements.

Responsibilities

• Deliver accountable and collaborative child protection services for complex cases in line with policies and legislation.
• Work with children, families, NGOs and professionals to provide high-quality practice.
• Mentor and support less experienced officers to build skills and knowledge.
• Contribute to continuous improvement of practice and case management processes.
• Maintain accurate case records and produce quality reports.

Skills

Mentoring

Case management

Collaboration

Professional ethics

Quality frontline service

Job description

Families, Seniors, Disability Services and Child Safety - Springfield QLD

Senior Child Safety Officers are responsible for ensuring the safety, belonging and wellbeing of all children and young people in the child protection process. The Senior Child Safety Officer (SCSO) is responsible for delivering statutory child protection services including assessment, intervention, casework and case management for complex cases. The SCSO is responsible for delivering services in accordance with legislation, practice guidelines and a strength based framework for practice. They will also be required to co-work with Child Safety Officers and Child Safety Support Officers on complex and sensitive cases. This role provides mentoring and support to develop the skills and knowledge of newly appointed and less experienced Child Safety Officers and to Child Safety Support Officers.

As a Senior Child Safety Officer you will:

• Deliver accountable and collaborative integrated child protection services for complex and sensitive cases in a manner that respects the culture and context of each child, young person, family and community in accordance with departmental policies and procedures, statutory responsibilities, and the child protection framework for practice.
• Work collaboratively with colleagues, stakeholders, including children, young people and their families, NGOs, service providers, medical professionals, police and others to provide high quality strength based child protection practice in complex and sensitive cases.
• Participate and contribute productively as a team member to form culturally appropriate, professional working relationships with colleagues, stakeholders, including children, young people and families, Non-Government Organisations (NGOs), and other service providers.
• Foster a culture and philosophy of quality frontline service delivery based on collaboration, cooperation, commitment to excellence and professional ethics.
• Maintain high quality case records in accordance with departmental case management requirements. Prepare, and support less experienced Child Safety officers prepare, quality case management reports.
• Participate and contribute to a culture of continuous learning, training and professional development to ensure practice knowledge and skills are contemporary and evidence-based.
• Draw on professional practice experience in relevant child protection fields to provide coaching and mentoring to new and less experienced Child Safety Officers and to Child Safety Support Officers by providing support and advice and demonstrating quality practice to develop their skills and knowledge.
• Develop and contribute to continuous quality improvement strategies.

Applications to remain current for 12 months.