Senior Change Manager

NCS Australia; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

NCS Australia is seeking an experienced Senior Change Manager to support a major HR transformation program, modernising HR processes and technology across the organisation. The role focuses on people-side change, ensuring employees, leaders and stakeholders are engaged and prepared during the transition.

You will own the change management strategy, drive readiness and adoption, and partner with HR, Payroll and Technology to deliver outcomes in a complex multi-stream program.

Qualifications

• Proven experience delivering large-scale HR transformation or technology-enabled change programs.
• Strong experience across HRIS, HCM, payroll or enterprise technology transformations.
• Experience managing change across multiple stakeholder groups and business functions.
• Strong stakeholder engagement, communication and influencing skills.
• Experience developing change strategies, impact assessments, communications and readiness plans.

Responsibilities

• Developing and delivering the change management strategy and roadmap across the HR transformation program.
• Leading change activities across the transition to Oracle HCM and ADP Payroll.
• Conducting stakeholder impact assessments and identifying change impacts across business functions.
• Developing communications, engagement and change readiness plans.
• Working closely with HR, Payroll, Technology and business stakeholders to build alignment and adoption.
• Supporting training, learning and capability uplift activities.
• Identifying and managing resistance, risks and change-related issues.
• Partnering with project and program leaders to ensure change is embedded effectively.
• Measuring change readiness, adoption and business outcomes.

Skills

Change management

Stakeholder engagement

HRIS/HCM/payroll

Communication

Program management

Tools

Oracle HCM

SAP SuccessFactors

ADP Payroll

Job description

At NCS Australia, we’re the challenger alternative in technology services and consulting. With more than 47 years of Australian heritage, we partner with governments and leading organisations to solve complex challenges, embrace new opportunities and deliver outcomes that make a real difference.

Our people bring together expertise across technology, consulting, delivery, operations, sales and corporate functions. We work collaboratively, challenge the status quo and give our people the opportunity to make an impact — for our clients, our communities and each other.

Job Description

We’re looking for an experienced Senior Change Manager to join a major HR Transformation Program, supporting a significant technology and payroll transformation across the organisation.

This is an opportunity to play a key role in a complex transformation that will modernise the employee experience, HR processes and supporting technology — including the transition from SAP SuccessFactors to Oracle HCM and SAP Payroll to ADP Payroll.

What you’ll be doing

As Change Manager, you’ll take ownership of the people side of transformation, ensuring employees, leaders and key stakeholders are engaged, prepared and supported throughout the change.

You’ll be responsible for:

• Developing and delivering the change management strategy and roadmap across the HR transformation program
• Leading change activities across the transition to Oracle HCM and ADP Payroll
• Conducting stakeholder impact assessments and identifying change impacts across business functions
• Developing communications, engagement and change readiness plans
• Working closely with HR, Payroll, Technology and business stakeholders to build alignment and adoption
• Supporting training, learning and capability uplift activities
• Identifying and managing resistance, risks and change-related issues
• Partnering with project and program leaders to ensure change is embedded effectively
• Measuring change readiness, adoption and business outcomes

Qualifications

• Proven experience delivering large-scale HR transformation or technology-enabled change programs
• Strong experience across HRIS, HCM, payroll or enterprise technology transformations
• Experience managing change across multiple stakeholder groups and business functions
• Strong stakeholder engagement, communication and influencing skills
• Experience developing change strategies, impact assessments, communications and readiness plans
• The ability to work comfortably across both strategic planning and hands‑on delivery
• Experience working within complex, multi-stream transformation programs

Experience with Oracle HCM, SAP SuccessFactors, ADP Payroll or similar HR technology platforms will be highly regarded.

Additional Information

Why NCS?

This is a place for people who like to get stuck in, bring ideas to life and make things happen. You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own. We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.

Ready to make extraordinary happen?

We'd love to hear from you.

We celebrate diversity and inclusion

We value different perspectives, experiences and strengths our people bring. We're committed to an inclusive workplace where everyone has the opportunity to contribute, grow and succeed, and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.

Applicants will need valid Australian work rights and may be required to undergo relevant background, probity and police checks.

Agencies: NCS accepts candidate submissions only from agencies on our preferred supplier panel through the NCS Agency Portal.

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