Senior Change Manager

03IIA RACWA Holdings Pty Ltd; Perth; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible hybrid work

Wellbeing programs

Career progression

Job summary

RAC WA is seeking a Senior Change Manager to lead planning, development and delivery of change activity for a portfolio within a complex program. You will work from our West Perth office and partner with program delivery teams and senior leaders to drive adoption and business outcomes.

The role requires substantial change management experience in complex programs, strong stakeholder engagement and the ability to tailor communications to diverse audiences.

Qualifications

• Substantial experience delivering change within complex programs, including ownership of a portfolio, workstream or business area within a broader program.
• Ability to operate autonomously, establish structure and priorities, and take accountability for delivery while maintaining program alignment.
• Strong stakeholder engagement and influencing skills, including experience advising senior leaders and navigating differing perspectives.
• Experience in developing and delivering communications tailored to different audience needs.

Responsibilities

• Taking ownership of the planning, development and delivery of change activity for an assigned portfolio or workstream within a complex program.
• Developing change management strategies and plans aligned with broader program objectives and business outcomes.
• Collaborating across program streams to understand interdependencies, manage competing priorities and coordinate change impacts.
• Advising and influencing senior stakeholders, constructively challenging approaches and escalating risks affecting readiness or adoption.
• Creating and delivering effective communications and engagement activities tailored to different audiences.
• Conducting impact and readiness assessments to identify training, communication and other interventions required to support change.
• Working with business leaders and delivery teams to address readiness gaps and embed new ways of working.
• Supporting change capability through coaching, knowledge sharing and collaboration with other Change Managers.
• Delivering change management outputs that meet program, portfolio and executive requirements, tracking progress against agreed success measures.

Skills

Change management

Stakeholder engagement

Strategic thinking

Communication

Coaching

Job description

This is an exciting opportunity for a Senior Change Manager who thrives in a dynamic environment and has a passion for guiding people through complex change. Working within RAC's change function, you will take ownership of a portfolio of change within a complex program, partnering with program delivery teams, business leaders and stakeholders to deliver effective change outcomes. The role combines strategic thinking with hands-on delivery. You will apply change management methodology to a portfolio of work to integrate into a broader program change plan. You will be working with a team of change managers to establish the change approach for your portfolio, manage interdependencies and maintain alignment with the broader program, while advising senior stakeholders and supporting change capability building across the organisation. This is a 12-month maximum-term position, based in our Wellington Street office in West Perth, with the possibility of extension based on business needs, performance and portfolio requirements.

What will you be doing?

Taking ownership of the planning, development and delivery of change activity for an assigned portfolio or workstream within a complex program. Developing change management strategies and plans aligned with broader program objectives and business outcomes. Collaborating across program streams to understand interdependencies, manage competing priorities and coordinate change impacts. Advising and influencing senior stakeholders, constructively challenging approaches and escalating risks affecting readiness or adoption. Creating and delivering effective communications and engagement activities tailored to different audiences. Conducting impact and readiness assessments to identify training, communication and other interventions required to support change. Working with business leaders and delivery teams to address readiness gaps and embed new ways of working. Supporting change capability through coaching, knowledge sharing and collaboration with other Change Managers, project teams and business leaders. Delivering change management outputs that meet program, portfolio and executive requirements, tracking progress against agreed success measures.

What are we looking for in you?

Substantial experience delivering change within complex programs, including ownership of a portfolio, workstream or business area within a broader program. The ability to operate autonomously, establish structure and priorities, and take accountability for delivery while maintaining program alignment. Strong strategic thinking, with the ability to connect change activity to broader business objectives and recognise interdependencies. Practical expertise in change management principles, methodologies and tools, with the judgement to adapt your approach to different contexts. An adaptable, flexible approach, with the ability to work through ambiguity and shift focus across portfolios or workstreams as program priorities evolve. Strong stakeholder engagement and influencing skills, including experience advising senior leaders and navigating differing perspectives. Experience supporting change capability through coaching, knowledge sharing or helping leaders and teams take ownership of change. Expertise in developing and delivering communications tailored to different audience needs. Experience in Finance, Risk, technology or Insurance environments would be advantageous. Experience supporting strategic partnerships or operating-model change would also be valuable. Qualifications in a Change Management discipline or methodology are desirable but not essential.

What can we offer you?

• Access to RAC's established change management framework, along with a shared library of tools, templates, and resources designed to support collaboration and consistent and effective change practices across the organisation.
• Join a team that values personal development and enables continuous learning opportunities, certifications, and career progression within a supportive and growth-focused environment.
• Benefit from flexible and hybrid working arrangements, including temporary remote work options and a focus on work-life balance.
• Contribute to high-impact projects or products that directly enhance RACWA's services to its members and the community.
• Be part of an organisation that embraces diversity and inclusion, ensuring a welcoming environment for all employees.
• Take advantage of a strong focus on employee wellbeing, including mental health support, wellness programs, and fitness incentives.
• Engage in meaningful community and social responsibility initiatives that align with RACWA's values and mission.

About RAC

RAC WA is a member-focused organisation dedicated to serving the Western Australian community. Our purpose is to create a safer, more sustainable and connected future for Western Australians. RAC values inclusivity, diversity and flexibility in the workplace. As an Equal Opportunity Employer, we welcome everyone.

For assistance during the application process, contact the RAC Talent Acquisition team at [e-mail].

Applications Close: Friday 30th October 2026.

RAC is a purpose-led member organisation. Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don't have shareholders. That means we reinvest our profits for the better of our members and our State. Our Purpose is to be the driving force for a better WA. Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians. Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA.

RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences.

We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds.

For any assistance please contact [e-mail]