Senior Change Lead - Change & Bus Enable

Sydney Water; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid work environment

Wellbeing support

Private health insurance

Parental leave

Fitness passport

Novated leasing

Childcare allowance

Job summary

Sydney Water is seeking an experienced Senior Change Lead to support a large, complex transformation program. The role provides strategic change leadership, shaping the approach and partnering with program and business leaders to ensure readiness and adoption across enterprise initiatives.

You will lead organisational change management, coaching leaders and teams, applying Sydney Water’s change framework and delivering practical tools.

Qualifications

• Experience leading change in enterprise-scale transformations.
• Proven ability to influence senior stakeholders and executives.
• Excellent facilitation and communication skills, written and verbal.

Responsibilities

• Develop and deliver change management strategies and integrated plans (stakeholder mapping, communications, readiness and adoption, training).
• Coach sponsors and leaders to guide teams through change.
• Collaborate with Project/Program Managers, Communications and People & Culture to align change, delivery and business outcomes.
• Apply Sydney Water’s change framework and continuously improve tools and templates.
• Provide change insights and reporting to support decision-making.
• Manage priorities across up to two concurrent projects with clear governance.

Skills

Stakeholder management

Change management

Facilitation

Coaching

Communication

Strategic thinking

Education

Tertiary qualification in Change Management or business-related discipline

Prosci accreditation or Change Management Institute Practitioner (or equivalent)

Job description

• Join Sydney Water’s Strategy Change & Performance Team
• Salary package + Additional benefits on offer
• 24-month Fix-Term contract

About the role

We’re looking for an experienced Senior Change Lead to support a large, complex transformation program. The role will provide strategic change leadership, shaping the overall change approach and working closely with program and business leaders to understand impacts, build readiness and support successful adoption.The ideal candidate will have strong experience leading change within complex, enterprise-scale transformation, be comfortable navigating ambiguity and multiple dependencies, and have the confidence to influence senior stakeholders while providing clear direction across the broader change effort.

You will lead organisational change management (OCM) for business change initiatives, partnering with sponsors, people leaders and delivery teams to plan and deliver change activities that are proportionate to impact and support sustainable adoption. You’ll apply Sydney Water’s change framework, coach leaders and teams, and provide practical tools and insights to help people transition successfully. Depending on priorities, you may be assigned to up to two projects concurrently, balancing timelines, stakeholder needs and organisational readiness.

Key responsibilities

• Develop and deliver change management strategies and integrated change plans (e.g., stakeholder and impact assessments, communications and engagement, readiness and adoption, training approach)
• Coach and support sponsors, people leaders and change champions to lead their teams through change
• Partner closely with Project/Program Managers, Communications and People & Culture practitioners to align change, delivery and business outcomes
• Apply and continuously improve Sydney Water’s change framework, tools and templates, tailor the approach to the context and level of change
• Provide change insights and reporting (e.g., change health checks, risk and readiness, adoption measures) to support effective decision‑making
• Manage competing priorities across up to two concurrent projects, ensuring clear governance, escalation and fit‑for‑purpose delivery

About you

• Tertiary qualification in Change Management or a business-related discipline
• Prosci and/or Change Management Institute Practitioner accreditation (or equivalent)
• Significant senior change management experience (typically 7+ years), including delivering change for complex programs and/or multiple initiatives
• Strong stakeholder management capability, with experience influencing and presenting to senior leaders and executives
• Demonstrated ability to diagnose change impacts, assess readiness and adoption, and translate insights into practical, targeted interventions
• Highly developed facilitation, coaching and communication skills (written and verbal)
• Confidence managing ambiguity, escalating risks early, and balancing priorities across concurrent work
• Extremely well organised and confident in managing multiple projects.
• Strong analytical skills and comfort working with data to inform change decisions and measure outcomes

Why our team like working at Sydney Water

• Huge multi-billion-dollar program of work which shapes Australia’s busiest and largest city. It’s rewarding!
• Positive team culture which celebrates wins and binds together to face challenges (have we told you were the No.1 company in Australia for graduates!)
• Flexible working arrangements, to give you fair work/life balance.
• We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, gender, or culture.
• Be part of a committed, highly skilled team who’ll appreciate what you bring to the table.

Dive into Our Great Benefits!

• Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
• Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
• Subsidised Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance.
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. Your personal information may also be used to establish a Dayforce talent profile. Your personal information will be collected in accordance with Dayforce’s Terms and Privacy Policy and Sydney Water’s Privacy Collection Statement– recruitment. Please note as part of the application process, you will be asked to undergo background checks which include a criminal history check.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

Application close date: Monday the 9th of November 2026 11:59pm

If you require further information regarding this vacancy, please email [e-mail]

Please see the Job Profile for the role’s full accountabilities.