Project Officer - Water Conservation

Sydney Water; Sydney; On-site; AUD 126,000 - 154,000; Full time

Benefits offered by this job

Competitive Compensation

Continuous Professional Growth

Wellbeing support

Health insurance discount

Parental leave

Fitness Passport

Novated leasing

Job summary

Sydney Water is seeking a Project Officer to develop and deliver water efficiency programs for residential and non-residential customers. You will coordinate projects, engage stakeholders, monitor outcomes and contribute to budget and reporting.

This is a 6-month temporary opportunity with the potential to extend or become permanent. The role requires strong contract management, SAP and MS Office skills, and a commitment to service excellence.

Qualifications

• At least 5 years’ experience in a Project Officer position with a focus on customer or program delivery or within a similar setting.
• Experience in implementation and delivery of programs and realising benefits; and/or Experience in delivery of business improvement projects; and/or customer facing programs.
• At least 2 years’ experience in contract management.
• Experience in delivery of procurement processes, including document design and preparation, the competitive tender process and post award management; and/or
• Experience in delivery of service delivery contracts
• Demonstrated knowledge and understanding of contract management and principles
• Demonstrated high level of systems and process skills, including in SAP and the Microsoft Office suite of products

Responsibilities

• Develop and assist in the delivery of water efficiency programs for residential and non-residential customers.
• Coordinate a range of projects and programs with internal stakeholders, customers, contractors and plumbers.
• Monitor program outcomes and prepare reporting; support budget and financial management activities.
• Engage with customers, coordinate appointments and ensure high-quality customer service.
• Support procurement activities, tender processes and post-award contract management.
• Analyse opportunities for new customer programs and evaluate program performance; contribute to continuous improvement.

Skills

Project coordination

Stakeholder engagement

Communication

Budget management

Tools

SAP

Microsoft Office

Job description

• 6-month temporary opportunity with the potential for extension and/or permanency.
• EA13 $140,108.04 + Superannuation 38hrs week with an accruable rostered day off one a month

About us

At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve.

As a Project Officer you will develop and assist in the delivery of various water efficiency programs for residential and non-residential customers. You will be responsible for contributing to Sydney Water’s reputation as a leader in water efficiency expertise and services; and play an important role in delivering on Sydney Water’s water conservation program.

You will coordinate a range of projects and programs, working closely with internal stakeholders, customers, contractors and plumbers to support successful delivery. You will engage with customers, coordinate appointments, monitor program outcomes and prepare reporting, while also supporting budget and financial management activities. You will utilise your strong project coordination, communication and stakeholder engagement skills as key to success in this role.

You will support the delivery of water conservation programs through effective project and contract management, including procurement activities, tender processes and post-award contract management. The role involves analysing opportunities for new customer programs that deliver water efficiency outcomes, monitoring and evaluating program performance, and contributing to continuous improvement initiatives.

You will apply your understanding of residential and non-residential water efficiency drivers, water efficient fittings and fixtures, water and wastewater treatment, and water recycling to support the delivery of customer programs. The role also includes financial modelling and analysis of initiatives, including NPV and price modelling, reporting on program outcomes, and supporting budget management.

As a key representative of Sydney Water, you will work closely with internal and external customers, respond to enquiries, provide information, coordinate activities with contractors and plumbers, and deliver a high standard of customer service.

Experience and Qualifications

• At least 5 years’ experience in a Project Officer position with a focus on customer or program delivery or within a similar setting.
• Experience in implementation and delivery of programs and realising benefits; and/or Experience in delivery of business improvement projects; and/or customer facing programs.
• At least 2 years’ experience in a contract management.
• Experience in delivery of procurement processes, including document design and preparation, the competitive tender process and post award management; and/or
• Experience in delivery of service delivery contracts
• Demonstrated knowledge and understanding of contract management and principles
• Demonstrated high level of systems and process skills, including in SAP and the Microsoft Office suite of products

Please see Job Profile for the role’s full accountabilities.

Please note as part of the application process, you will be asked to undergo background checks which includes employment reference checks, a criminal history check and a medical assessment either online or in person.

This recruitment will be used to create a pool of qualified applicants for current and future opportunities within Sydney Water.

Closing Date: Sunday 25th October 2026 11.50 AEST

Please advise if you require any adjustments to actively participate in the application and recruitment process.

• Competitive Compensation: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
• Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance.
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

Working at Sydney Water

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. Your personal information may also be used to establish a Dayforce talent profile.