Senior Change Analyst

Department of Creative Industries, Tourism, Hospitality and Sport; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

Department of Creative Industries, Tourism, Hospitality and Sport is seeking a Senior Change Analyst to lead change initiatives within Hospitality & Racing NSW. Based in Sydney with hybrid arrangements, you will drive change impact assessments, stakeholder engagement, and readiness activities to support lasting business outcomes.

You will work with leaders and project teams to deliver multiple initiatives, balancing priorities while applying established change methodologies.

Qualifications

• Change management in complex environments.
• Organisational readiness, communications, and adoption planning.
• Identifying, assessing and managing change impacts, risks anddependencies.
• Influencing diverse stakeholder groups, including leaders and SMEs.
• Delivering multiple initiatives while balancing priorities.
• Government/PMO/SPO/portfolio/transformation experience valued.
• Familiarity with Prosci/ADKAR methodologies valued.

Responsibilities

• Lead change impact assessments, stakeholder engagement, communications and organisational readiness activities.
• Support adoption of new ways of working across Hospitality & Racing NSW.
• Collaborate with leaders, project teams and stakeholders to drive successful change.
• Contribute to the Strategic Projects Office's priority initiatives and transformation efforts.

Skills

Change management

Stakeholder engagement

Organisational readiness

Communications

Adoption planning

Risk management

Influencing stakeholders

Job description

Senior Change Analyst

Joi n Hospitality and Racing a division within the Department of Creative Industries, Tourism, Hospitality and Sport

Clerk Grade 9/10 with a salary range of $ 133, 348 - $ 146,965 per annum plus superannuation

Temporary up to 3 Years months role based in Sydney, NSW with hybrid work arrangements

Lead change that delivers meaningful outcomes for Hospitality & Racing, its people and the communities it serves.

About the Role

Join the newly established Strategic Projects Office (SPO), responsible for driving priority strategic initiatives, enabling delivery excellence, and supporting organisational transformation across Hospitality & Racing NSW. As a Senior Change Analyst , you'll help ensure change is successfully adopted across the organisation. Working closely with leaders, project teams and stakeholders, you will lead change impact assessments, stakeholder engagement, communications and organisational readiness activities that support lasting business outcomes. This is an exciting opportunity to influence how change is delivered across Hospitality & Racing, helping teams navigate new ways of working while contributing to meaningful organisational transformation.

About You

You are a proactive and people-focused change professional who understands that successful change is about more than processes, it's about bringing people on the journey. You thrive in complex environments, build strong stakeholder relationships, and can balance competing priorities while maintaining a clear focus on outcomes. You have a practical approach to identifying impacts, managing risks, and supporting business readiness to ensure changes are adopted successfully.

Requirements

We're looking for someone with demonstrated experience in:

• Change management and stakeholder engagement within complex organisational environments.
• Organisational readiness, communications, training and adoption planning.
• Identifying , assessing and managing change impacts, risks and dependencies.
• Influencing and engaging diverse stakeholder groups, including leaders and subject matter experts.
• Supporting the delivery of multiple initiatives while balancing competing priorities.
• Government, PMO, SPO, portfolio, program or transformation delivery experience will be highly regarded.
• Familiarity with recognised change management methodologies (e.g. Prosci , ADKAR or equivalent) will be highly regarded.

If you're passionate about helping people navigate change and want to make a lasting impact, we'd love to hear from you.

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities. Together we:

• Create social and economic opportunities for the state
• Support the creation of jobs across the creative, visitor and night-time economies
• Prioritise First Nations artists, stories and culture
• Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all
• Drive visitation through events, campaigns and visitor experience development
• Activate our night-time and creative economies to unlock unique precincts and community spaces
• Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment
• Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history.

At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment to be made during the recruitment process or have an enquiry about the support provided, please contact K alashree Wakhare Talent Acquisition Partner at [e-mail] or on 02 9240 8532 For more information on reasonable adjustments and types of alternate formats available through the recruitment process you can visit ‘Adjustments for Individual needs’ at I work for NSW.