Associate Director Internal Communications & Engagement

NSW Department of Creative Industries, Tourism, Hospitality and Sport; Sydney; On-site; AUD 154,000 - 178,000; Full time

Job summary

NSW Department of Creative Industries, Tourism, Hospitality and Sport is seeking an Associate Director Internal Communications & Engagement. Based in Haymarket, Sydney CBD, the role leads internal communications and employee engagement across the department, translating complex information into clear messages for staff and leadership.

You will oversee events, executive communications and corporate publications, support crisis communications, and contribute to the Annual Report while driving

Qualifications

• Experienced communications professional with strategic and hands-on delivery.
• Exceptional writing skills and ability to advise senior leaders on complex communications matters.
• Ability to build relationships and influence stakeholders across levels.

Responsibilities

• Lead internal communications and employee engagement across the Department.
• Translate complex information into clear, engaging messages for senior leaders and staff.
• Oversee portfolio-wide events, executive communications and key corporate publications.
• Support crisis communications and the department's Annual Report.

Job description

Associate Director Internal Communications & Engagement

NSW Department of Creative Industries, Tourism, Hospitality and Sport - Sydney CBD NSW

Shape the voice of the department and help connect, engage and inspire our people

Clerk Grade 11/12 with a salary range of $154,231 to $178,369 plus super and leave loading

Ongoing role based in Haymarket, Sydney CBD, with flexible work arrangements supported

About the role

We have an exciting opportunity for an experienced communications professional to lead internal communications and employee engagement across the Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS).

This highly visible role leads the department's internal communications and engagement function. As a trusted adviser to the Secretary, senior leaders and subject matter experts, you will translate complex and sensitive information into clear, engaging messages that connect our people and support organisational priorities and culture.

Working with a high-performing and collaborative team, you will lead employee engagement initiatives, portfolio-wide events, executive communications and key corporate publications.

You will also oversee the department's Annual Report, provide strategic advice on sensitive and emerging issues, and support crisis communications.

You will build on an already strong communications function by driving continuous improvement across channels, engagement activities and events, ensuring our approach remains contemporary, effective and people-focused.

To learn more about the role, please click here to download the role description.

About You

You are an experienced communications professional who can operate strategically while remaining hands-on in delivery. You bring exceptional writing skills, sound judgement and the confidence to provide trusted advice to senior leaders on complex and sensitive communications matters.

You build strong relationships and influence stakeholders at all levels. Comfortable navigating competing priorities and ambiguity, you work with professionalism and resilience, take ownership of outcomes and consistently deliver high-quality work in fast-paced environments.

Most importantly, you are passionate about creating meaningful employee experiences and bring a collaborative, people-focused approach and a commitment to continuous improvement. You will be motivated by the opportunity to support a diverse portfolio spanning NSW's arts, culture, tourism, hospitality and sport sectors.

Contact: Dragana Papak, Director Talent and People Operations via email *************@dciths.nsw.gov.au.

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

create social and economic opportunities for the state

support the creation of jobs across the creative, visitor and night-time economies

prioritise First Nations artists, stories and culture

ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all

drive visitation through events, campaigns and visitor experience development

activate our night-time and creative economies to unlock unique precincts and community spaces

deliver a vibrant and responsible hospitality, liquor, racing and gaming environment

support NSW's key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history.

At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment to be made during the recruitment process or have an enquiry about the support provided, please contact Dragana Papak, Director Talent and People Operations at *************@dciths.nsw.gov.au or on 0437 207 ***.

For more information on reasonable adjustments and types of alternate formats available through the recruitment process you can visit 'Adjustments for Individual needs' at I work for NSW.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.