Finance Administration Officer

NSW Connect; Sydney; Hybrid; AUD 103,000 - 114,000; Full time

Job summary

Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS) invites applications for the Finance and Operations Administration Officer based in Sydney. This full-time ongoing role supports the Finance Operations team with diary management, records, and financial reporting.

You will liaise with stakeholders, ensure compliance, and contribute to governance and continuous improvement. Hybrid work arrangements may be available.

Qualifications

• Highly organised and proactive professional with ability to manage diverse workloads and meet deadlines.

Responsibilities

• Provide diary management, meeting and event coordination, agenda/minutes preparation, and records management for the Finance Branch.
• Respond to and resolve enquiries, escalate as appropriate, with timely follow-up.
• Manage shared inboxes and prioritise inquiries, reports, and submissions.
• Support office systems and procedures to enable efficient team operations.
• Coordinate collection and collation of financial information, returns, and reports.
• Support CFOO and stakeholders to improve financial information and capability.

Skills

Organisation

Stakeholder management

Diary management

Records management

Attention to detail

Customer service

Job description

Finance and Operations Administration Officer

• Exciting opportunity to join the Finance Operations team within the Department of Creative Industries, Tourism, Hospitality and Sport
• Clerk Grade 5/6 with a salary range of $102,936 - $113,579 per annum plus superannuation
• Full-time ongoing role based in Sydney NSW - hybrid working arrangements may be available within business operational needs

About the role

This role sits at the heart of the organisation's financial operations, playing a vital role in supporting the delivery of efficient, accurate, and customer-focused finance and administrative services across the DCITHS portfolio. Working closely with a diverse range of stakeholders, you will help drive financial integrity through the timely processing of transactions, maintenance of accurate records, and delivery of meaningful reporting insights. Your attention to detail, commitment to compliance, and proactive approach will contribute to strong governance, informed decision-making, and continuous improvement across the business.

As the Finance and Operations Administration Officer, some of your key tasks will include:

• Provide administrative and support services, including diary management, meeting and event coordination, preparation of agenda and minutes, records management, and preparing correspondence to support the effective operation of the Finance Branch.
• Respond to, resolve or escalate enquiries as appropriate, ensuring information provided is accurate; and follow-up matters for timely attention to issues.
• Manage shared inboxes, ensuring inquiries, correspondence, reports and submissions received are appropriately prioritised.
• Support management of office systems, procedures and methods, adapting processes and techniques as required, to facilitate efficient team/unit operations in line with agency standards, policies and procedures.
• Coordinate the collection and assist with the collation of financial information, returns, reports and other material to ensure operational and reporting requirements are met.
• Support the Office of the CFOO and other stakeholders to improve financial information and finance capability in the organisation.

About you

The ideal candidate will be:

• A highly organised and proactive professional with a demonstrated ability to manage diverse workloads, deliver high-quality outcomes, and consistently meet deadlines in a fast-paced environment.
• You will thrive in balancing competing priorities while maintaining exceptional attention to detail, accuracy, and customer service.

You will bring strengths in:

• Delivering multiple finance and administrative activities within agreed service standards and deadlines, maintaining high levels of accuracy, quality, and attention to detail.
• Effectively managing competing priorities, adapting to changing business needs, and using strong organisational skills to achieve outcomes in a fast-paced environment.
• Building positive stakeholder relationships, providing responsive customer-focused support, and proactively responding to issues and challenges with sound judgement and initiative, even where guidance may be limited.

Closing Date: 11:59pm, Tuesday 27th October 2026

Contact: For enquiries relating to the role please contact Bernice Kwok, Associate Director Finance Projects via email at ************@dciths.nsw.gov.au

For enquiries relating to the recruitment process please contact Laura Steele, Talent Partner via email – ************@dciths.nsw.gov.au

Working at the Department of Creative Industries, Tourism, Hospitality and Sport(DCITHS)

At DCITHS we unite the state’s key creative industries, Cultural Institutions, hospitality, entertainment, sports and tourism entities.

Collaborating with our stakeholders, we grow industries, create vibrant places, support wellbeing and enrich the cultural and creative life of NSW by:

• driving visitation, participation and attendance for diverse events and experiences
• enabling dynamic precincts, venues and creative industries
• creating connection between people and their communities
• providing inspiring, safe and accessible experiences and facilities for individuals and groups

At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment to be made during the recruitment processor have an enquiry about the support provided, please contact Laura Steele Talent Acquisition Partnerat ************@dciths.nsw.gov.au or on 02 8276 8***.

For more information on reasonable adjustments and types of alternate formats available through the recruitment process you can visit ‘Adjustments for Individual needs’ at I work for NSW.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.