Senior Central Services Officer

UTS; Broadway; On-site; AUD 101,000 - 110,000; Full time

Benefits offered by this job

17% superannuation

Flexible work practices

Generous parental leave

Salary packaging opportunities

Job summary

UTS seeks a Senior Central Services Officer to lead daily campus operations, combining hands-on delivery with strategic planning and stakeholder support. The role oversees a small team, coordinates events, relocations and furniture movement, and drives improvements in safety, quality and efficiency across multiple campus locations.

You will manage contractors, plan work programs, and ensure spaces are safe, well-presented and compliant with regulations.

Qualifications

• Ability to lead and develop a small operational team, including setting priorities and monitoring performance.
• Experience coordinating event setups, office relocations and safe movement/installation of furniture and equipment.
• Knowledge of service planning, continuous improvement and coordinating with stakeholders to meet priorities.

Responsibilities

• Lead, coordinate and support the Central Services team to deliver safe, responsive, high-quality services.
• Plan and supervise daily work programs for ~2 direct reports, allocate priorities and monitor performance.
• Support the Manager with service planning, reporting, stakeholder engagement and continuous improvement.
• Coordinate and participate in classroom, event, exhibition, function and office-relocation setups.
• Physically move and arrange furniture and equipment to support university activities.
• Manage contractors and coordinate services to achieve safety, quality, time and service outcomes.
• Conduct regular inspections of spaces to resolve issues and maintain presentation standards.
• Analyze demand and identify opportunities to improve efficiency and campus experience.

Skills

Team leadership

Planning & prioritisation

Contractor management

Facilities coordination

Health & safety knowledge

Tools

Works management systems

Job description

At UTS, we're changing the game. We're on a journey to be the leading university of technology and we're moving the world forward with our breakthroughs. You won't find any sandstone here. We work at the nexus of creativity, technology and innovation and we want bright minds and constantly curious people to help us make it happen. As a young university, our goal is to connect, collaborate and make an impact with purpose and passion.

About the Role

The Senior Central Services Officer is accountable to the Manager, Central Services and is responsible for leading the day-to-day delivery of Central Services across the University. The role combines team leadership and hands-on physical operational delivery with a strategic approach to service planning, continuous improvement and stakeholder support, ensuring campus environments are safe, well presented, hygienic, functional and compliant with relevant regulatory and University requirements.

Working closely with and supporting the Manager, Central Services, the position will coordinate staff and contractors, translate service priorities into effective work programs, and maintain strong communication with staff, students, visitors and service partners. The role provides operational oversight across events, relocations, cleaning, hygiene, grounds and health and safety activities, while identifying opportunities to improve service quality, responsiveness and efficiency.

This is a hands-on leadership role requiring regular participation in the physical delivery of services across the campus. The successful applicant will lead by example, including moving and setting up furniture and equipment, preparing spaces for classes, events and relocations, undertaking inspections, allocating work and supporting the team across multiple campus locations.

Day-to-day, your responsibilities will include;

• Leading, coordinating and supporting the Central Services team to deliver safe, responsive and high-quality services aligned with University priorities.
• Planning and supervising daily work programs for approximately two direct reports, including allocating priorities, monitoring performance and building team capability.
• Supporting the Manager, Central Services with service planning, operational reporting, stakeholder engagement, continuous improvement and the implementation of strategic initiatives.
• Coordinating and actively participating in classroom, event, exhibition, function and office-relocation setups.
• Physically moving, arranging and setting up furniture, equipment and materials required to support University activities.
• Managing contractors and coordinating services to achieve agreed safety, quality, time and service outcomes.
• Undertaking regular inspections of public spaces and facilities, resolving operational issues and ensuring presentation standards are maintained.
• Taking a strategic and customer-focused approach to service delivery by analysing demand, anticipating emerging needs and identifying opportunities to improve efficiency, consistency and the campus experience.

About You

As the Senior Central Services Officer, you will have:

• Ability to carry out physical works, i.e. movement of furniture and equipment frequently.
• Demonstrated experience leading and developing a small operational team, including allocating work, setting priorities and managing performance.
• Extensive hands-on experience coordinating event setups, office relocations and the safe movement and installation of furniture and equipment.
• Demonstrated ability to plan and deliver services strategically, support continuous improvement and translate organisational priorities into practical work programs.
• Experience managing contractors, budgets, procurement and service performance in a complex operational environment.
• Knowledge of commercial cleaning, grounds and pest-control services, supported by experience using works management systems or similar computerised service-management tools.

Other mandatory requirements;

• Current NSW Driving Licence
• Working With Children Check (current or ability to obtain one if successful)
• The successful candidate for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Remuneration

Base Salary Range: $ 101,262 - $109,641 (HEW 6)

This role attracts 17% superannuation in addition to the base salary.

UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, generous parental leave and salary packaging opportunities.

This position is full-time on-site appointment and will be made on a continuing basis.

Closing Date: Monday 9 November 2026 at 11:59PM AEST

Applicants must have current and valid work rights in Australia.

Previous applicants need not reapply

UTS prioritises safety, respect, and inclusion for every member of our community. In support of this, and in line with our statutory obligations under the National Code to Prevent and Respond to Gender-Based Violence 2026, all prospective employees must declare any past investigations relating to gender-based violence. Employment at UTS is contingent upon completion of this declaration, and, where necessary, assessment of any identified risk factors. We appreciate your role in upholding the standards and behaviour expected of our community.

Accessibility

UTS Recruitment care about digital accessibility. If there is any content in our advertising that you have struggled with, please make us aware so that we can make our information accessible to all.

In addition, if you have a disability that requires adjustment to the recruitment process or an alternative application pathway please contact ***********@uts.edu.au for assistance.