Senior Case Manager — Reentry & Community Impact Lead

Randstad; Darwin; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

Salary packaging

5 weeks annual leave

Leave loading 17.5%

Travel to remote communities

Job summary

Randstad and ALPA are seeking a Senior Case Manager to lead and support Junior Case Managers and Cultural Mentors. You will work across pre-release, on-release, and post-release stages to help participants reconnect with community, culture, and services, empowering sustainable employment and education pathways.

You will lead with empathy, collaborate with Elders and families, and mentor a team to foster a supportive, community-led environment in the REAL Program.

Qualifications

• Degree or diploma in Social Work, Community Services, Justice, or related field.
• Experience in justice, community, or employment services.
• Strong advocacy, communication, and interpersonal skills.

Responsibilities

• Deliver holistic, strengths-based case management with tailored action plans.
• Coordinate referrals to health, housing, legal, education and employment services.
• Collaborate with Elders, cultural groups, and families to support reconnection.
• Build trust with participants, facility staff, and community organisations.
• Lead and mentor junior case managers and cultural mentors.

Skills

Cultural Competency

Team Leadership

Mentoring

Advocacy

Communication

Education

Degree or diploma in Social Work, Community Services, Justice, or related field

Tools

Digital case management systems

Job description

Randstad and ALPA are seeking a Senior Case Manager to lead and support Junior Case Managers and Cultural Mentors. You will work across pre-release, on-release, and post-release stages to help participants reconnect with community, culture, and services, empowering sustainable employment and education pathways.

You will lead with empathy, collaborate with Elders and families, and mentor a team to foster a supportive, community-led environment in the REAL Program.