Case Manager Re-Entry NRC

Volunteers of America Delaware Valley; Camden Council; On-site; AUD 59,000 - 76,000; Full time

Job summary

A community service organization in Camden Council, Australia is seeking a qualified individual to conduct assessments, develop and implement service plans for clients, and facilitate workshops. The role requires a Bachelor's degree in Human Services or a related field, along with effective communication skills and a valid driver's license. Applicants must demonstrate the ability to maintain confidentiality and interact professionally with clients and staff.

Qualifications

• Bachelors or better in Human Services or related field.
• Transferable experience preferred.
• Ability to interact appropriately with clientele.
• Valid driver’s license is required.

Responsibilities

• Conduct risk/needs assessments for new clients.
• Develop and implement service plans for clients.
• Facilitate workshops/programs addressing client's needs.
• Update service plans based on client input.
• Facilitate workshops/programs/groups addressing client needs.
• Develop discharge plans on all assigned clients as per contract requirements.
• Complete required reports and maintain documentation.

Skills

Effective written and verbal communication

Basic computer skills

Basic computer skills

Education

Bachelor's degree in Human Services

Job description

Responsible for conducting risk/needs assessments, developing and implementing service plans for all clients assigned to their caseload, facilitating scheduled workshops/programs/groups, and developing discharge plans.

Scope of Duties:

• Conduct orientation and assessment of all new clients via the approved agency Assessment Tools.
• Complete Service Plans on all assigned clients based on approved agency assessment tools with client input.
• Monitor and document client progress according to funding source standards and/or operational policy and procedures.
• Update service plan with client input.
• Schedule and facilitate case management meetings with clients as required.
• Identify and/or develop resources and link clients to needed services.
• Facilitate scheduled workshops/programs/groups addressing client's needs.
• Fulfill obligations of training agreements entered into for core curriculum programs.
• Develop appropriate discharge plan on all assigned clients as per contractual requirements.
• Facilitate house meetings as needed.
• Participate in required internal/external Treatment Team meetings.
• Complete all required reports and other documentation.
• Demonstrate competency in program related certifications.
• Provide support to program assistant function.
• Interact verbally and non-verbally with all clients, staff, and outside contacts professionally with respect and courtesy.
• Maintain client and staff confidentiality in compliance with administrative policies and procedures.
• Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.

ADA Essential Functions:

• Regularly required to stand and walk.
• Occasionally lift and move up to 25 lbs.
• Ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point.

Qualifications

Education

Required

Bachelors or better in Human Services or related field.

Experience

Required

Bachelors Degree in a Human Services related field. Transferable experience is preferred. Must possess effective written and verbal communication skills, and an ability to interact appropriately with clientele. Basic computer skills are preferred.

Licenses & Certifications

Required

Valid Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.