Senior Case Manager

Queensland Corrective Services; Innisfail; On-site; AUD 70,000 - 100,000; Full time

Job summary

Queensland Corrective Services in Innisfail is seeking a Senior Case Manager to ensure community safety through targeted case management of supervised individuals in the community, in line with assessed risk and needs. The role focuses on high standards of assessment to facilitate effective supervision and reintegration and rehabilitation of high-risk individuals.

The position requires experience within a legislative framework, strong professional judgment, and the ability to work

Qualifications

• Experience within a legislative framework underpinning service delivery.
• Ability to work self-sufficiently and exercise professional discretion.
• Experience building relationships with supervised individuals.
• Ability to engage with colleagues, management and stakeholders.
• Experience working with diverse cultural backgrounds.
• Ability to embrace diversity and maximise workforce differences.

Responsibilities

• Case manage supervised individuals in the community to reduce risk and improve reintegration.
• Maintain high standards of assessment practices to facilitate effective supervision.
• Collaborate with stakeholders and colleagues to support rehabilitation.

Skills

Legislative framework

Professional discretion

Stakeholder communication

Cross-cultural collaboration

Diversity & inclusion

Education

Degree in Human Services or Criminology

Job description

Queensland Corrective Services – Innisfail QLD

The Senior Case Manager ensures a high level of community safety through the case management of supervised individuals within the community in accordance with their assessed risk and need and maintains high standards of assessment practices that facilitate effective supervision and improve reintegration and rehabilitation of high-risk sexual and violent supervised individuals.

The essential requirements for this role are:

• Able to demonstrate experience working within a legislative framework that underpins a core service delivery area.
• Able to work self-sufficiently and be confident in your own professional discretion, reasoning, judgement and decision making skills prior to seeking management validation.
• Able to demonstrate previous experiences of fostering a new relationship and receiving positive reinforcement in return to demonstrate the relationship was well developed.
• Communicate professionally and engages with respect with colleagues, supervised individuals, management and stakeholders.
• Experience in working collaboratively with people from diverse cultural backgrounds.
• Ability to embrace diversity and maximise the whole range of skills and differences available within the workforce.

Qualifications, professional registration, conditions and other requirements

• Possession of a degree relevant for the human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies
• Individuals employed on a permanent or temporary basis will be required to complete Certificate IV in Correctional Practice (Community). All activities and assessments associated with the Certificate IV are to be completed within 12 months of commencing their employment, and certification achieved within 18 months.
• The incumbent may be required to travel on official business and the possession of a C class licence is required and will be mandatory in specific locations where it is identified as essential by the hiring panel.
• There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.