Senior Case Manager

Queensland Government; Australia; On-site; AUD 70,000 - 95,000; Full time

Job summary

Queensland Government is seeking a candidate for a role within the human services/criminology field. The position requires experience working under a legislative framework, strong professional discretion, and the ability to build positive relationships with colleagues, management and stakeholders.

Applicants should demonstrate collaboration across diverse cultures, willingness to adapt to travel and variable hours, and the commitment to complete the Certificate IV in Correctional Practice within

Qualifications

• Experience working within a legislative framework underpinning a core service delivery area.
• Ability to work self-sufficiently with professional discretion, reasoning, judgement and decision making prior to management validation.
• Experience fostering new relationships with positive reinforcement showing relationships developed.
• Professional communication with colleagues, management and stakeholders.
• Experience collaborating with people from diverse cultural backgrounds.
• Ability to embrace diversity and maximise workforce differences.
• Certificate IV in Correctional Practice (Community) completed within 12 months; certification within 18 months if employed permanently or temporarily.
• Travel on official business may be required; possession of a C class licence may be mandatory in some locations.
• Occasional hours outside normal work hours and work from alternate locations may be required.

Education

Degree relevant for human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies

Job description

The essential requirements for this role are:Able to demonstrate experience working within a legislative framework that underpins a core service delivery area.Able to work self-sufficiently and be confident in your own professional discretion, reasoning, judgement and decision making skills prior to seeking management validation.Able to demonstrate previous experiences of fostering a new relationship and receiving positive reinforcement in return to demonstrate the relationship was well developed.Communicate professionally and engages with respect with colleagues, supervised individuals, management and stakeholders.Experience in working collaboratively with people from diverse cultural backgrounds.Ability to embrace diversity and maximise the whole range of skills and differences available within the workforce.Qualifications, professional registration, conditions and other requirementsPossession of a degree relevant for the human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander StudiesIndividuals employed on a permanent or temporary basis will be required to complete Certificate IV in Correctional Practice (Community). All activities and assessments associated with the Certificate IV are to be completed within 12 months of commencing their employment, and certification achieved within 18 months.The incumbent may be required to travel on official business and the possession of a C class licence is required and will be mandatory in specific locations where it is identified as essential by the hiring panel.There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.