Senior Business Officer

Exclaim IT; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Job summary

Exclaim IT is seeking a Senior Business Officer to lead discovery and shape a practical future-state roadmap for systems and service capability within a large Queensland Government program.

You will guide current-state assessments, capture requirements, run high-level stakeholder engagements, and prepare executive-ready options papers for governance, all within a structured, governance-focused delivery context.

Qualifications

• End-to-end business analysis capability.

Responsibilities

• Lead a current-state assessment (processes, reporting, risks, opportunities) and recommend improvements.
• Capture and document business & solution requirements, including process maps and operating models.
• Run stakeholder workshops and consultations across government/non-government groups.
• Complete market scan + gap/fit analysis to assess best-of-breed options.
• Prepare executive-ready outputs (options papers, decision papers, presentations) for governance.

Skills

Business Analysis

Workshop facilitation

Stakeholder management

Written communication

Decision making

Tools

Azure DevOps

Dynamics 365

Job description

About the role

Join a large Queensland Government program as a Senior Business Officer, leading discovery and shaping a practical future-state roadmap for systems and service capability.

Key Responsibilities

• Lead a current-state assessment (processes, reporting, risks, opportunities) and recommend improvements.
• Capture and document business & solution requirements, including process maps and operating models.
• Run stakeholder workshops and consultations across government/non-government groups.
• Complete market scan + gap/fit analysis to assess best-of-breed options.
• Prepare executive-ready outputs (options papers, decision papers, presentations) for governance.

Highly desirable criteria

• Strong track record producing high-quality executive documentation and board-ready recommendations.
• Confident communicator who can facilitate, influence and negotiate with senior stakeholders.
• Experience delivering in structured programs, ideally using Agile methods.

Desirable criteria

• Government and/or human services delivery experience.
• Exposure to Dynamics 365 and complex integration landscapes.
• Experience using Azure DevOps to support delivery planning and tracking.
• Experience working in environments with high information security requirements.

Skills and experience

• End-to-end BA capability
• Workshop facilitation, stakeholder management and clear written communication.
• Able to translate complexity into practical, decision-ready advice.
• Comfortable working to deadlines and governance checkpoints.