Senior Business and Programs Support Officer

Department of Education; Parramatta; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible working arrangements

35 hour working week

Employer’s superannuation contribution

Job summary

The NSW Department of Education is seeking a Senior Business and Programs Support Officer in Parramatta to support the Office of the Director, Equity Inclusion and Culture with high‑level administrative and project coordination duties.

You will manage requests, prepare briefing notes and reports, build stakeholder relationships, and help drive departmental priorities while upholding public sector standards and confidentiality.

Qualifications

• Extensive knowledge and experience in government administration and high‑level executive support.
• Experience in business support, financial management and/or project management.
• Ability to manage competing priorities and deliver quality outcomes under tight deadlines.
• Commitment to Aboriginal Education Policy and Partnership Agreement with NSW AECG.

Responsibilities

• Assess and prioritise requests, coordinate responses, and facilitate approvals with confidentiality.
• Coordinate and create records, documentation, reporting, schedules and meetings for the Equity, Inclusion and Culture team.
• Support team‑wide projects and initiatives.
• Build and maintain stakeholder relationships across the department to support collaboration.

Skills

Government administration

Executive support

Business support

Financial management

Project management

Priority management

Education

Tertiary qualifications in relevant discipline

Job description

Senior Business and Programs Support Officer

Requisition ID: 16644

Region: Sydney - Greater West

Job Category: Education and/or training

Employment Fill Type: Permanent (Ongoing)

Location: Parramatta, NSW, AU, 2150

Description:

Senior Business and Programs Support Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time opportunity
• Located in Parramatta with flexible working arrangements available
• Competitive remuneration ranging from $116,981 to $129,492 plus super & annual leaveloading

About the role

The Senior Business and Programs Support Officer is a key member of the Office of the Director, Equity Inclusion and Culture. The role provides high-level support to the team and Director to ensure smooth and well-informed operations. The role coordinates and quality-assures complex and diverse operational matters and requests, including correspondence, briefing notes, government and parliamentary documents, projects, and administration. It supports informed decision-making and contributes to the successful delivery of organisational priorities and objectives. The Senior Business and Programs Support Officer will:

• Assess and prioritise requests, coordinate and quality-assure responses and submissions, and facilitate approvals to ensure timely action, while maintaining strict confidentiality.
• Coordinate and create records, documentation, reporting, schedules and meetings to support the effective operation of the Equity, Inclusion and Culture team.
• Support team-wide projects and initiatives.
• Build and maintain stakeholder relationships with other teams across the department to support collaboration and effective program delivery.

For further information please click here to view the role description.

About you

You are a highly organised professional with strong written and verbal communication skills and experience supporting executives in a public sector organisation as well as contributing to projects. You demonstrate:

• Extensive knowledge and experience in government administration, processes and high-level executive support.
• Experience in business support, financial management and/or project management.
• Ability to manage competing priorities and consistently deliver quality outcomes within tight deadlines in a high-pressure environment.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Tertiary qualifications in a relevant discipline and/or demonstrated equivalent knowledge, skills and experience.
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements.
• 35 hour working week.
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading.
• Flex Leave entitlements, generous holidays and leave conditions.
• Opportunities for advancement and mobility across the Department to support your career growth.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date: 26 November 2026 at 11:59pm.

For role enquiries please contact Jay Hansen at [e-mail]

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.