Recruitment Officer

NSW Department of Education; Parramatta; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible working arrangements

35 hour working week

Employer’s superannuation contribution

Annual leave loading

Leave loading

Job summary

NSW Department of Education in Parramatta is seeking multiple Recruitment Officer – Clerk Grade 5/6 roles within School Recruitment. The role focuses on recruitment of school-based staff and building a pool for ongoing and temporary positions.

You will partner with school networks, provide expert guidance, and ensure compliance with Staffing Agreements and relevant Awards while delivering high-quality customer service.

Qualifications

• Experience in human resources, operations, or customer service related to recruitment.
• Understanding of public education context is preferred.
• Ability to work in a fast-paced recruitment environment.

Responsibilities

• Provide specialist advice and high-quality customer service to support recruitment and placement of school-based staff.
• Partner with stakeholders within school networks and ensure adherence to Staffing Agreements and Awards.
• Contribute to building a recruitment pool for ongoing and temporary roles.

Skills

Time management

Multitasking

Communication

Customer service

Relationship building

Adaptability

Education

Tertiary qualifications in HRM/Operations/Customer Service

Job description

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Employment Fill Type: Permanent (Ongoing)

Location: Parramatta, NSW, AU, 2150

Description: At the NSW Department of Education , we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Full-time employment opportunities in a vibrant and supportive team
• Based in Parramatta CBD with flexible work arrangements available
• Remuneration of $102,936 - $113,579 plus super and leave loading

About the Opportunities

We are excited to announce openings for multiple Recruitment Officer – Clerk Grade 5/6 positions, within School Recruitment.

We welcome applications from individuals with experience and enthusiasm for recruitment of school-based staff. From this recruitment process, a recruitment pool will be created to fill upcoming temporary and ongoing Recruitment Officer - Clerk Grade 5/6 roles across School Recruitment.

About the role

The Recruitment Officer provides specialist advice and delivers high-quality customer service to support the recruitment and placement of school-based staff.

You will play a key role in partnering with stakeholders within our school networks, providing them with specialist advice and support and ensuring adherence to our Staffing Agreement and relevant Awards.

About you

To be successful, you will:

• Possess time management and multitasking skills, enabling you to work effectively in a fast-paced environment with competing priorities and deadlines. This includes answering multiple calls throughout the day and working within a rostered phone-based system while meeting the daily requirements of the position.
• Demonstrate excellent communication and customer service skills, maintain a positive, can-do attitude, and take accountability as a dedicated recruitment contact for a school network.
• Have great attention to detail and enjoy building trusting relationships and collaborating with school communities.
• Be adaptable, flexible and forward thinking.
• Be a self-starter who is motivated to provide meaningful outcomes for children in NSW public schools.
• Build and sustain relationships with a diverse range of stakeholders with competing and time priorities and tight deadlines in a high pressure, dynamic working environment.

For further information please view the role description .

Essential requirements, experience and knowledge

• Tertiary qualifications or relevant experience in Human Resource Management, Operations, Customer Service or a related discipline.
• Demonstrated understanding of and commitment to the value of public education .
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Benefits

• Flexible working arrangements.
• 35 hour working week.
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading.
• Flex Leave entitlements, generous holidays & leave conditions.
• Opportunities for advancement and mobility across the Department to support your career growth.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date:Friday, 20 November 2026, 11:59pm

For role enquiries please contact Tammy Cross, Manager School Recruitment at [e-mail] and for recruitment process enquiries please contact Alexis Katombe at [e-mail] .

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage .

A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.