Senior Business Analyst – Superannuation Insurance (Hybrid)

Link Group; Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

FlexiWorks – office and homeworking

Employee Assistance Program

Learning & Development

Novated Car Leasing

Job summary

MUFG Pension & Market Services in Melbourne is seeking a Senior Business Analyst for a 12-month fixed-term contract with hybrid working conditions. You will investigate complex insurance issues, define business requirements with stakeholders, and drive continuous improvements across superannuation insurance products and related processes.

You will play a key role in delivering client outcomes, supporting governance and risk activities, and coaching the team in best-practice business analysis

Qualifications

• Experience in business analysis, insurance operations, superannuation administration or a related financial services environment.
• Strong knowledge of superannuation insurance products and administration processes.
• Proven ability to investigate complex issues, analyse data and deliver practical business solutions.
• Well-developed stakeholder engagement, communication and relationship management skills.

Responsibilities

• Lead the investigation, analysis and resolution of complex insurance enquiries, product issues and data-related exceptions to deliver outstanding client outcomes.
• Partner with internal stakeholders, technology teams and fund clients to define business requirements and support the delivery of insurance product enhancements, transitions and migrations.
• Drive continuous improvement initiatives by identifying root causes, implementing effective solutions and enhancing operational processes, controls and quality outcomes.
• Provide subject matter expertise on superannuation insurance products, supporting business decision-making, problem-solving and issue resolution.
• Contribute to project delivery through analysis, solution design, functional specifications, testing and implementation activities.
• Support audit, governance and risk management activities, ensuring compliance with legislative, regulatory and internal quality requirements.
• Coach and support team members through knowledge sharing, collaboration and the promotion of best-practice business analysis methodologies.
• Build and maintain strong relationships with clients, auditors and internal stakeholders to achieve business and client objectives.

Skills

Business analysis

Insurance operations

Superannuation administration

Financial services

Education

Business/Information Technology degree

Job description

MUFG Pension & Market Services in Melbourne is seeking a Senior Business Analyst for a 12-month fixed-term contract with hybrid working conditions. You will investigate complex insurance issues, define business requirements with stakeholders, and drive continuous improvements across superannuation insurance products and related processes.

You will play a key role in delivering client outcomes, supporting governance and risk activities, and coaching the team in best-practice business analysis