Senior Business Analyst | Process & Change Transformation

DWS Group; Melbourne; Hybrid; AUD 180,000 - 220,000; Full time

Job summary

DWS in Melbourne, Victoria is seeking a Senior Business Analyst to join a major transformation initiative that aims to uplift and redefine key project delivery and portfolio management processes.

The ideal candidate will have strong process improvement and Change Management experience, CBAP/IIBA accreditation, and the ability to move between detailed analysis, stakeholder engagement and technology requirements, including working with Shibumi and Protech platforms.

Qualifications

• Strong business analysis and process transformation experience.
• CBAP certification and/or IIBA accreditation.
• Change management experience with recognised methodology (e.g., Prosci ADKAR).
• Excellent workshop facilitation and stakeholder engagement skills.
• Experience with portfolio, program or project delivery processes.

Responsibilities

• Conduct deep-dive analysis of existing delivery processes to identify pain points and gaps.
• Facilitate workshops to define future-state processes and requirements.
• Translate business requirements into actionable tech requirements for delivery teams.
• Support uplift and redesign of processes across change management, roadmap and dependencies.
• Work with technical teams developing solutions within Shibumi and Protech.

Skills

Business Analysis

Process Transformation

Change Management

Stakeholder Engagement

Requirement Gathering

Education

CBAP/IIBA Accreditation

Tools

Shibumi

Protech

Job description

DWS are looking for an experienced Senior Business Analyst to join a major transformation initiative focused on uplifting and redefining key project delivery and portfolio management processes.

This role would suit a BA with strong process improvement and Change Management experience, ideally with CBAP certification and/or IIBA accreditation, who is comfortable moving between detailed process analysis, stakeholder engagement and technology requirements.

Where: Melbourne, Victoria
Duration: Until end of June 2027
Start: December 2026
Style: Hybrid; 3+ days onsite
Maximum Salary: Up to $200,000 pkg including Super (Max-Term Contract) depending on experience OR $850pd ACN Contract

What we're looking for

• Strong Business Analysis and process transformation experience.
• CBAP certification and/or IIBA accreditation.
• Demonstrated Change Management experience, ideally supported by a recognised methodology such as Prosci ADKAR.
• Strong process mapping, requirements gathering and future-state design capability.
• Experience with portfolio, program or project delivery processes.
• Experience across resource/capacity planning, benefits management, roadmaps, dependencies or project governance.
• Ability to translate complex business requirements into requirements that technology teams can build and implement.
• Excellent workshop facilitation and senior stakeholder engagement skills.
• Experience with Shibumi, Protech or similar PPM/strategic portfolio management platforms would be highly regarded.

What you'll be doing

• Conduct deep-dive analysis of existing delivery processes, identifying pain points, gaps and improvement opportunities.
• Facilitate workshops and stakeholder discussions to define future-state processes and requirements.
• Translate business and process requirements into clear, actionable requirements for technology teams and developers.
• Support the uplift and redesign of processes across:
  • Project Change Request Management
  • Benefits Management
  • Enterprise Roadmaps
  • Dependency and milestone management
  • Resource Management, including demand, supply and capacity planning
  • Protech integrations
  • Single View of Change (SVOC)
• Work closely with technical teams developing solutions within Shibumi.
• Apply structured Change Management principles to help ensure new processes are understood, adopted and embedded across the organisation.

Applicants must hold Australian Citizenship, Permanent Residency (PR), or other permanent work rights - DWS are unable to sponsor or support visas.

About Us:

Since 1991, DWS has been helping organisations across Australia reimagine what's possible through technology, business, and management consulting. With offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, our 300+ locally based consultants bring deep expertise and fresh thinking to every project. We deliver end-to-end solutions spanning IT consulting, Staff Augmentation, Managed Delivery, Data & Analytics, Cloud, AI and Automation.

Our strength lies in our people; each consultant is carefully selected for their expertise, creativity, and commitment to excellence. Together, we deliver impactful solutions that drive innovation, efficiency, and long-term value. At DWS, we don't just meet expectations - we redefine them.

DWS encourages applications from Aboriginal and Torres Strait Islander peoples.

No agencies please - our in-house talent acquisition team have this covered.