Senior Business Analyst | Process & Change Transformation

DWS; Melbourne; Hybrid; AUD 180,000 - 220,000; Full time

Job summary

DWS is seeking a Senior Business Analyst to lead a major transformation initiative focused on uplifting and redefining project delivery and portfolio management processes in Melbourne. This role suits a BA with strong process improvement, change management experience, and CBAP/IIBA credentials, working across detailed analysis, stakeholder engagement, and technology requirements.

The position is hybrid with 3+ days onsite, commencing December 2026 and lasting until June 2027, with a max-term

Qualifications

• Strong Business Analysis and process transformation experience.
• Change Management experience with recognised methodology (e.g., Prosci ADKAR).
• Experience with portfolio, program or project delivery processes.
• Strong process mapping, requirements gathering and future-state design capability.
• Excellent workshop facilitation and senior stakeholder engagement skills.

Responsibilities

• Conduct deep-dive analysis of existing delivery processes, identify pain points and improvement opportunities.
• Facilitate workshops to define future-state processes and requirements.
• Translate business requirements into actionable requirements for technology teams.
• Support uplift and redesign of processes across Project Change Request Management, Benefits Management, Enterprise Roadmaps, Dependencies, and Resource Management.
• Work with technical teams developing solutions within Shibumi.
• Apply Change Management principles to ensure adoption and embedding of new processes.

Skills

Business Analysis

Process Transformation

Change Management

Stakeholder Engagement

Workshop Facilitation

Requirements Gathering

Future-State Design

Portfolio / Program / Project Delivery

Resource / Capacity Planning

Roadmaps

Dependencies

Project Governance

Translate requirements to tech specs

Education

CBAP certification

IIBA accreditation

Tools

Shibumi

Protech

PPM platforms

Job description

Senior Business Analyst | Process & Change Transformation

DWS are looking for an experienced Senior Business Analyst to join a major transformation initiative focused on uplifting and redefining key project delivery and portfolio management processes.

This role would suit a BA with strong process improvement and Change Management experience, ideally with CBAP certification and/or IIBA accreditation, who is comfortable moving between detailed process analysis, stakeholder engagement and technology requirements.

Where: Melbourne, Victoria
Duration: Until end of June 2027
Start: December 2026
Style: Hybrid; 3+ days onsite
Maximum Salary: Up to $200,000 pkg including Super (Max-Term Contract) depending on experience OR $850pd ACN Contract

What we're looking for

• Strong Business Analysis and process transformation experience.
• CBAP certification and/or IIBA accreditation.
• Demonstrated Change Management experience, ideally supported by a recognised methodology such as Prosci ADKAR.
• Strong process mapping, requirements gathering and future-state design capability.
• Experience with portfolio, program or project delivery processes.
• Experience across resource/capacity planning, benefits management, roadmaps, dependencies or project governance.
• Ability to translate complex business requirements into requirements that technology teams can build and implement.
• Excellent workshop facilitation and senior stakeholder engagement skills.
• Experience with Shibumi, Protech or similar PPM/strategic portfolio management platforms would be highly regarded.

What you'll be doing

• Conduct deep-dive analysis of existing delivery processes, identifying pain points, gaps and improvement opportunities.
• Facilitate workshops and stakeholder discussions to define future-state processes and requirements.
• Translate business and process requirements into clear, actionable requirements for technology teams and developers.
• Support the uplift and redesign of processes across:
  • Project Change Request Management
  • Benefits Management
  • Enterprise Roadmaps
  • Dependency and milestone management
  • Resource Management, including demand, supply and capacity planning
  • Protech integrations
  • Single View of Change (SVOC)
• Work closely with technical teams developing solutions within Shibumi.
• Apply structured Change Management principles to help ensure new processes are understood, adopted and embedded across the organisation.

Applicants must hold Australian Citizenship, Permanent Residency (PR), or other permanent work rights - DWS are unable to sponsor or support visas.

About Us

Since 1991, DWS has been helping organisations across Australia reimagine what's possible through technology, business, and management consulting. With offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, our 300+ locally based consultants bring deep expertise and fresh thinking to every project. We deliver end-to-end solutions spanning IT consulting, Staff Augmentation, Managed Delivery, Data & Analytics, Cloud, AI and Automation.

Our strength lies in our people; each consultant is carefully selected for their expertise, creativity, and commitment to excellence. Together, we deliver impactful solutions that drive innovation, efficiency, and long-term value. At DWS, we don't just meet expectations - we redefine them.

DWS encourages applications from Aboriginal and Torres Strait Islander peoples.

No agencies please - our in-house talent acquisition team have this covered.