Senior Business Analyst, Mortgage Operations (Unite)

Westpac Group; Adelaide; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Job summary

Westpac Group in Adelaide is seeking a Senior Business Analyst for Mortgage Operations to act as the conduit between transformational initiatives and the Mortgage Operations business, ensuring scope alignment and clear, testable requirements.

You will structure and package requirements across multiple workstreams to achieve consensus and formal approval, while maintaining focus on delivering a seamless customer experience.

Qualifications

• Experience in mapping business processes and value streams within financial services.
• Proven ability to assess impacts and readiness for change across programs.
• Experience driving transformation initiatives with measurable outcomes.
• Experience leading or coordinating data migration or system integration efforts.
• Strong ability to engage and influence senior stakeholders.

Responsibilities

• Lead and deliver business analysis activities within Mortgage Operations, defining scope and outcomes.
• Package requirements across complex workstreams to enable consensus and formal approval.
• Navigate stakeholder dynamics and provide guidance to team members through change initiatives.

Skills

Business process mapping

Impact assessment

Change readiness

Integration within Financial Services

Stakeholder engagement

Job description

Westpac Group in Adelaide is seeking a Senior Business Analyst for Mortgage Operations to act as the conduit between transformational initiatives and the Mortgage Operations business, ensuring scope alignment and clear, testable requirements.

You will structure and package requirements across multiple workstreams to achieve consensus and formal approval, while maintaining focus on delivering a seamless customer experience.