Senior Business Analyst | Govt Digital Transformation

ZSoft Technologies Pty Ltd; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

ZSoft Technologies Pty Ltd is seeking a Senior Business Analyst to own a workstream within a large government digital transformation. You will collaborate with business stakeholders and agile teams to resolve requirements, set priorities and drive analysis through design, build and testing.

Hands-on experience in at least one specialist stream (Cyber/Technical, Integration/Infrastructure, Salesforce CRM) is desirable, with proven ownership of deliverables and decisions.

Qualifications

• Proven experience as a Senior Business Analyst with business stakeholders and delivery teams on complex programs.
• Experience supporting implementations in specialist streams (Cyber/Tech, Integration/Infra, or Salesforce CRM) with deliverables owned.
• Advanced analytical, problem-solving, and negotiation skills, and ability to base recommendations on data.

Responsibilities

• Review existing requirements, decisions and open issues; set priorities with business and delivery leads.
• Lead workshops with stakeholders to understand problems, test assumptions and resolve competing requirements.
• Produce clear business and system requirements, process maps, diagrams and acceptance criteria for delivery teams.
• Refine backlogs with product owners and assess impact of changes on scope and delivery.
• Use data to compare options and recommend solutions aligned with program outcomes.
• Support testing and QA by tracing requirements to test coverage and clarifying expected behavior.
• Identify and manage analysis risks, dependencies and critical decisions; raise issues early.

Skills

Stakeholder management

Agile delivery

Requirements elicitation

Job description

ZSoft Technologies Pty Ltd is seeking a Senior Business Analyst to own a workstream within a large government digital transformation. You will collaborate with business stakeholders and agile teams to resolve requirements, set priorities and drive analysis through design, build and testing.

Hands-on experience in at least one specialist stream (Cyber/Technical, Integration/Infrastructure, Salesforce CRM) is desirable, with proven ownership of deliverables and decisions.