SENIOR BUSINESS ANALYST

CareMonitor; North Sydney; On-site; AUD 110,000 - 160,000; Full time

Job summary

CareMonitor, an award-winning Australian health-tech company, is seeking a Senior Business Analyst to drive efficient operations by analyzing product requirements and data to deliver business insight. You will articulate key process flows to stakeholders, describe data sources, and gather requirements across multiple inputs and priorities.

You will align business needs with our SaaS products, develop requirement specifications, and partner with Product Management, Solutions, and Engineering to

Qualifications

• 5–7 years working with healthcare informatics products.
• Tertiary qualifications in a technical/clinical field; other degrees considered with relevant experience.
• Experience with SaaS products is desirable.
• Integration expertise using HL7, FHIR, EDI, and Flat Files desirable.
• Ability to work to deadlines and balance competing needs.

Responsibilities

• Serve as subject-matter expert for CareMonitor clinical product and sustain current customer base.
• Document standard and edge-case user workflows, configurations, interfaces, and system functionality with Product Management.
• Document underlying algorithms with Engineering.
• Write user stories and manage priorities with the engineering team.
• Provide input into prioritization for multiple sprints.
• Collaborate with Solutions Management and Product Management to define and execute product releases.
• Assist in ideation for new functionality and interfaces from customer requirements.
• Communicate insights and recommendations to cross-functional teams.
• Assist in developing acceptance criteria and QA test plans.

Skills

Analytical skills

Stakeholder communication

Requirements gathering

Interpersonal skills

Education

Bachelor's or higher in technical/clinical field

Tools

HL7

FHIR

EDI

Flat Files

Job description

CareMonitor is an award-winning Australian health-tech company transforming healthcare through connected digital solutions. As the winner of the Australian Digital Health Agency Innovation Challenge and a featured AFR Fast Starters company, we’re building next-generation healthcare software that improves lives and drives better healthcare outcomes.

At CareMonitor, great products are built by diverse teams. We actively seek talented individuals from different backgrounds, experiences, perspectives and ways of thinking. We foster an inclusive and collaborative culture where every voice is valued, differences are celebrated and diverse viewpoints help shape better products and business decisions.

We are proud to be an equal opportunity employer, committed to creating a workplace where everyone can thrive, contribute and make a meaningful impact on the future of healthcare.

About the role

As a Senior Business Analyst, you will drive efficient operations within a line of business by analyzing product requirements and data to provide business insight. You will be responsible for articulating key process flows to stakeholders, describing and manipulating data sets, sources, and structures, and gathering requirements and managing multiple inputs and priorities. As a team member, you will align business needs with the systems we offer and develop requirement specifications based on the discussions with our customers.

Key responsibilities

Serve as a subject-matter expert for CareMonitor clinical product, helping to sustain the current customer base.

Work with Product Management to document standard and edge-case user workflows, custom configurations and interfaces, and system functionality.

Work with engineering to document underlying algorithms in CareMonitor.

Write user stories and manage priorities with the engineering team.

Provide input into prioritization for multiple sprints.

Collaborate with Solutions Management and Product Management to define and execute product releases.

Assist in ideation for new functionality and interfaces as new customer requirements are identified.

Effectively communicate insights and recommendations to cross-functional team members and management.

Assist in developing user acceptance criteria and QA test plans.

About you

5-7 years working with healthcare informatics products.

Tertiary qualifications (preferably in a technical/clinical field), we will consider other degrees depending on relevant experience.

Possess technical aptitude, a passion for users, analytical ability and the capacity for synthesizing disparate information into actionable plans.

Experience working with SaaS products desirable.

Integration expertise using HL7, FHIR, EDI, and Flat Files desirable.

Demonstrable ability to work to deadlines and balancing competing needs.

Strong interpersonal skills, with an ability to build rapport with clients and colleagues.

Strong analytical skills with experience in delivering projects from analysis phase through to implementation phase.

Experience working in an iterative fashion, following an agile development framework.

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