Senior Business Analyst

Estia Health; Melbourne; Vor Ort; AUD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Retail discounts

Employee assistance program

Wellbeing support

Novated leasing

Health insurance discounts

Ageing care education

NIB health discounts

Zusammenfassung

Estia Health is seeking a dedicated Business Analyst for a 12-month fixed-term contract to support transformation and compliance projects across our aged care operations. You will work with stakeholders to identify requirements, document current and future state processes, and translate business needs into functional specifications.

You will collaborate with project teams and vendors, influence change, and contribute to successful delivery and improved outcomes for residents and staff.

Qualifikationen

• Experience as a business analyst supporting transformation projects.
• Ability to gather requirements and document current and future state processes.
• Strong communication to liaise with stakeholders and vendors.

Aufgaben

• Analyse and document current state processes, systems and data integration.
• Develop detailed process flows, requirements, data mappings and interface specs.
• Define integration requirements and specifications; ensure traceability from business need to delivery.
• Identify opportunities for process and system improvements and propose solutions.
• Support change management activities and contribute to project plans and QA.

Kenntnisse

Business analysis

Requirements gathering

Stakeholder management

Process modeling

Data analysis

Root cause analysis

Documentation

Change management

Test planning

Vendor engagement

Ausbildung

Bachelor's degree in a relevant field

Jobbeschreibung

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the role- 12 Months, Fixed-Term contract

Estia Health has prioritised the delivery of several important projects supporting transformation and compliance outcomes. Using your exceptional inter-personal, communication and collaboration skills, you will provide business analysis services and support to deliver successful projects and improved outcomes for our internal and external customers. This is a hands-on role working with stakeholders to identify and implement required functionality and improvements with the flexibility to move between strategic analysis and detailed

delivery activities.

In this role you will :

Facilitate Solution Definition

• Analyse and document current state processes, systems and data integration
• Deep-dive and gather required information to develop detailed process flows, functional and non-functional requirements, business rules, data flows & interface specifications, reports, etc.
• Develop integration requirements and specifications, including source-to-target mappings, field definitions, transformation rules, validation rules, interface dependencies and error-handling requirements.
• Maintain requirements traceability from business need through design, build, testing and implementation.
• Identify opportunities, process/system enhancements and suggest creative solutions
• Contribute to design of solution and process definition, consider future needs and growth, challenge ideas and processes respectfully for best outcome
• Document future state processes, systems and data integration
• Analyse data structures, interfaces and system behaviours, working closely with technical teams and vendors.
• Use process and data analysis to identify root causes rather than documenting symptoms.

-Present understandings and key findings in clear, easy to consume outputs

-Research legislation for requirements and industry information for knowledge and answers to problems.

Analyse Impacts

• Assess how initiatives fit into broader processes and identify upstream/downstream impacts. Identify change impacts resulting from new initiative and work with project manager and change manager (where appointed, depending on size of initiative) to establish sound change management plans

Contribute to other project activities

• Assist in developing project approaches, estimating timelines and budgets for projects
• Participate in and support the planning, preparation and execution of quality assurance and verification activities such as developing test scenarios, contribute to user acceptance testing, validation of integration, data migration, exception analysis and issue investigation
• Contribute to tenders, statement of work, evaluate vendor proposals and other vendor engagement activities
• Provide input on progress, issues and risks to the Project Managers
• Engage Project Manager(s) in issue resolution as necessary
• Support implementation, cutover, hypercare and transition to BAU.
• Work flexibly across multiple initiatives, adapting the level of analysis and documentation to delivery risk, complexity and pace.

Benefits available:

• Retail savings with the Blue Light Card
• Discounted car hire
• Employee Assistance Program for you and your family
• Free Wellbeing App to support your mental and physical health
• Novated leasing for vehicles
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with nib health
• Discounted JB HiFi

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces.

We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

If you need assistance to participate in our application process, please let us know.

Note: All shortlisted applicants will need to pass the required background checks.

During the influenza season, all staff are required to provide evidence of a current influenza vaccination.