Senior Business Analyst

Queensland Treasury; Brisbane; On-site; AUD 110,000 - 140,000; Full time

Job summary

Queensland Revenue Office in Brisbane CBD is seeking a Senior Business Analyst to collaborate with architects, analysts and developers on core enterprise systems. You will help design and support SAP-based solutions that enable secure, efficient business processes aligned with IT and organisational goals.

The role offers opportunities for ongoing learning, workplace collaboration and contribution to strategic finance and grants programs within the Digital Services division.

Qualifications

• Experience in requirements gathering and workshops with diverse stakeholders.
• Experience in analysing system issues and coordinating defect resolution.
• Strong SAP product knowledge across PSCD, TRM, FI-CO, FI-CA, CM, GM, RE-FX, ACS, SCP and Fiori.

Responsibilities

• Lead workshops for requirements gathering and stakeholder engagement.
• Analyse system issues across internal/external applications.
• Test changes, SAP notes, patches and defect resolutions.
• Monitor systems and provide business support to ensure continuity.

Skills

Workshop facilitation

Requirements gathering

Critical thinking

Stakeholder engagement

Education

Bachelor's degree in IT/Business

Tools

PSCD

TRM

FI-CO

FI-CA

CM

GM

RE-FX

ACS

SCP

Fiori

Job description

An AO6 Senior Business Analyst vacancy is available in the Digital Services (Revenue and Grants) Division of the Queensland Revenue Office. This role will be based in the Brisbane CBD.

In this role you will collaboratively with architects, functional analysts, developers, and other business analysts to support the organisations core corporate business system to achieve effective technical solutions that underpin the continuity of business processes and security of information, enabling Information Technology and the organisation to meet their strategic objectives.

Please refer to the role description for more information and what to include in your application. You can also contact Carolyn Gilvear for further information on ***************@treasury.qld.gov.au. We welcome questions and look forward to hearing from you.

Your typical day as a Senior Business Analyst may include:

• business engagement - running and participating in workshops for requirements gathering


• analysis of system issues involving internal or external applications


• testing of change improvements, SAP notes, patching and/or defect resolution


• system monitoring and business support

You will be supported by a positive, constructive team and divisional leaders as you do your work.

To be successful in this role, you will need to demonstrate:

• Experience in being able to apply critical thinking towards the design, configuration, implementation and support of one or more of the following SAP products: Public Sector Collections & Disbursement (PSCD), Tax Revenue Management (TRM), Financials (FI-CO), Contract Accounting (FI-CA), Customer Management (CM), Grants Management (GM), Flexible Real Estate (RE-FX), SAP Assurance and Compliance Software (ACS), SAP Cloud Platform services (SCP), ELNO and Fiori applications.


• Experience in taking ownership of your own development and growth and applying your own knowledge and skills to solve problems collaboratively.

Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.

We welcome applicants to share with the contact officer any health condition, disability and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.

Job Ad Reference: QLD/706581/26

Closing Date: Thursday, 26 November 2026