Senior AUV Product Support Engineer

Anduril Industries; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Equity grants

Benefits package

Job summary

Anduril Industries is seeking Product Support Engineers to join the Dive-XL team, supporting the operators and maintainers of the Dive-XL fleet of Extra Large Autonomous Undersea Vehicles. You will provide after-hours technical guidance, perform root-cause investigations, and drive engineering changes across the fleet.

You will triage issues from logs and telemetry, scope work, and lead investigations to defensible conclusions.

Qualifications

• 5+ years of professional experience in engineering on complex systems.
• Demonstrated ability to independently root cause difficult, ambiguous faults from limited or conflicting data.
• Hands-on experience with real hardware in an operational environment.
• Sound engineering judgement under time pressure, including assessing degraded operation.
• Strong coordination and communication, able to own an issue and drive it to resolution.
• Experience with configuration management and engineering change processes.
• Experience with robotic and/or autonomous systems in maritime environments is advantageous.
• Commitment to a positive, inclusive, and collaborative culture.
• Ability to obtain and maintain an NV2 Security Clearance.

Responsibilities

• Provide on-call engineering support to the teams operating and maintaining fielded AUVs, including outside business hours on a rotating roster.
• Determine what happened from logs, telemetry, configuration and maintenance history; bound the issue to a subsystem and define workarounds.
• Plan and lead root cause investigations to a defensible conclusion.
• Chair Material Review Board dispositions and manage fleet-wide system limitations.
• Translate fleet data into engineering recommendations and drive changes through design teams.
• Develop monitoring, alerting and diagnostic tooling to surface issues early and create run books and knowledge bases.
• Author and distribute service bulletins and track incorporation across the fleet.
• Create or approve operations, troubleshooting, incident response and maintenance publications.
• Govern the as-maintained configuration and SBOM.

Skills

Engineering experience

Root cause analysis

Hardware experience

Communication

Security clearance

Job description

Anduril Industries is seeking Product Support Engineers to join the Dive-XL team, supporting the operators and maintainers of the Dive-XL fleet of Extra Large Autonomous Undersea Vehicles. You will provide after-hours technical guidance, perform root-cause investigations, and drive engineering changes across the fleet.

You will triage issues from logs and telemetry, scope work, and lead investigations to defensible conclusions.