Senior AR Officer — Hybrid, Growth Path to AR Manager

[axr] Recruitment & Search; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work arrangement

Extra family leave days

Job summary

axr Recruitment & Search is seeking a Senior Accounts Receivable Officer for a not-for-profit organisation on the Lower North Shore, Sydney. The role focuses on collections across resident accounts with largely automated billing, requiring empathetic conversations and careful negotiation on payment plans.

You will work in a supportive finance team, with hybrid work arrangements and a clear pathway toward AR Manager as the function grows.

Qualifications

• 3+ years of experience in accounts receivable or collections
• Consumer (B2C) collections experience
• Experience in education, aged care or similar consumer billing environments desirable
• Resilience and empathy in conversations with residents and families
• Strong reconciliation skills and attention to detail
• Good Excel skills and experience with a finance system (Epicor advantageous)
• Driver's licence is an advantage for site visits

Responsibilities

• Manage collections across resident accounts, contacting residents by phone, in person or via payment plans
• Handle sensitive conversations with residents and families about fees and how aged care fees work
• Process monthly charges, receipts, credits, refunds and direct debit runs in the finance system
• Maintain resident billing records, update fees and subsidies, and support reconciliation of government funding against statements
• Reconcile cash receipts to bank statements and assist month-end with overdue/debt reporting
• Maintain bond and loan registers and keep resident contract records up to date
• Meet families at village sites as needed and collaborate with finance, customer relations and village admin staff

Tools

Epicor

Job description

axr Recruitment & Search is seeking a Senior Accounts Receivable Officer for a not-for-profit organisation on the Lower North Shore, Sydney. The role focuses on collections across resident accounts with largely automated billing, requiring empathetic conversations and careful negotiation on payment plans.

You will work in a supportive finance team, with hybrid work arrangements and a clear pathway toward AR Manager as the function grows.