Senior Application Support & SaaS Integrations

VGW; Sydney; Presencial; AUD 90 000 - 130 000; Tempo integral

Resumo da oferta

VGW is an interactive entertainment company hiring an Application Support Specialist to bridge Service Desk and Systems Administration in Sydney. You will oversee application packaging, SaaS integrations, and end-user compute management, empowering the broader IT Services team.

Ideal candidates have hands-on Intune deployment, SaaS platform integration experience, and strong mentoring/communication skills within a cloud-first environment.

Qualificações

• Proven experience with Microsoft Intune (MDM/UEM) and software deployment.
• Hands-on experience managing SaaS platform integrations in a cloud-first environment.
• Background as a Senior Service Desk Analyst, EUC Engineer, or similar role in MSP or cloud-based org.

Responsabilidades

• Application packaging, configuration, and deployment across end-user devices using Microsoft Intune and UEM platforms.
• Reviewing and supporting incoming and renewing SaaS applications for secure/integrated methods.
• Escalation point for complex technical issues; mentor and upskill IT Services team.
• Collaborate with global teams and security stakeholders for governance-aligned endpoint configurations.

Conhecimentos

Intune deployment

SaaS integrations

Mentoring team

Communication skills

EUC/Service Desk background

Cybersecurity awareness

Ferramentas

Okta

Slack

Atlassian

Descrição da oferta de emprego

VGW is an interactive entertainment company hiring an Application Support Specialist to bridge Service Desk and Systems Administration in Sydney. You will oversee application packaging, SaaS integrations, and end-user compute management, empowering the broader IT Services team.

Ideal candidates have hands-on Intune deployment, SaaS platform integration experience, and strong mentoring/communication skills within a cloud-first environment.