Senior APAC Claims Analyst – Casualty & PI

University Of Sydney; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Global network of colleagues

Structured coaching program

Access to learning and development

Job summary

Allied World is seeking a Senior Claims Analyst for the Asia Pacific Claims Group in Sydney. You will investigate, evaluate and resolve claims across Casualty, Professional Indemnity and Healthcare with potential APAC scope, collaborating with underwriting, finance, actuarial, operations and technology.

The role requires 4+ years in casualty/PI/healthcare claims or a law degree with relevant experience, CGI/ACII/ANZII or equivalent.

Qualifications

• 4 years of Casualty, Professional Indemnity and Healthcare claims experience
• CGI / ANZI II / ACII or Law degree required
• Ability to work under pressure and independently
• Strong interpersonal and customer service skills

Responsibilities

• Reviewing allocated cases and achieving settlements within personal authority
• Identifying non-standard or complex claims and escalating appropriately
• Conducting proactive settlement through negotiation, mediation, or litigation
• Identifying suspicious/fraudulent claims and escalating to supervisor
• Managing customer interactions to deliver high standards of service
• Coordinating with internal/external suppliers for timely services
• Assisting senior colleagues with non-standard cases
• Preparing reports or analyses as needed
• Providing administrative support
• Ensuring compliance with legal, regulatory and policy requirements

Skills

Team player

Interpersonal skills

Negotiation

Customer service

Education

A level or diploma

Law degree

CGI / ANZI II / ACII

Job description

Allied World is seeking a Senior Claims Analyst for the Asia Pacific Claims Group in Sydney. You will investigate, evaluate and resolve claims across Casualty, Professional Indemnity and Healthcare with potential APAC scope, collaborating with underwriting, finance, actuarial, operations and technology.

The role requires 4+ years in casualty/PI/healthcare claims or a law degree with relevant experience, CGI/ACII/ANZII or equivalent.