Senior Analytics Leader – Personalised Home Buying

Commonwealth Bank; Sydney; On-site; AUD 170,000 - 210,000; Full time

Job summary

CommBank is seeking an Advanced Analytics Manager for Home Buying to lead data-driven decision making that shapes customer engagement and growth. You will deploy advanced analytics, experimentation and personalised experiences across digital channels to optimise acquisition, retention and satisfaction.

You will partner with product, technology and analytics teams to deliver actionable insights, build scalable models and drive continuous improvement in customer journeys.

Qualifications

• Advanced SQL expertise to source, transform and analyse large datasets.
• Strong Python skills for data analysis, modelling, automation and production-ready analytics.
• Proven experience building dashboards, reporting frameworks and performance insights.
• Hands-on experience deploying predictive models using ML techniques and modern analytics tooling.
• Demonstrated ability to apply statistical methods to business problems and growth opportunities.
• Experience designing targeting, personalisation, engagement or retention strategies using data-driven approaches.
• Strong commercial acumen linking analytics to customer, operational and financial outcomes.
• Experience running experiments and measuring outcomes to support evidence-based decisions.
• Ability to communicate complex analytics to technical and non-technical audiences.
• Experience partnering with cross-functional stakeholders to drive outcomes.
• Track record of influencing senior leadership with data-driven storytelling.

Responsibilities

• Develop customer targeting, engagement and retention strategies using advanced analytics and insights.
• Deliver actionable recommendations to improve customer outcomes and performance.
• Partner with cross-functional teams to design and measure data-driven initiatives.
• Lead performance analysis and translate data into insights for stakeholders.
• Identify opportunities to automate and streamline analytics processes and communications.
• Champion innovation through advanced analytics, experimentation and AI opportunities.
• Contribute to a high-performing analytics culture through collaboration and knowledge sharing.

Skills

Advanced SQL

Python

Dashboard development

Predictive modeling

Statistics

Customer targeting

Experimentation

Stakeholder engagement

Cloud data environments

AI capabilities

Data storytelling

Tools

Python tooling

SQL tooling

Job description

CommBank is seeking an Advanced Analytics Manager for Home Buying to lead data-driven decision making that shapes customer engagement and growth. You will deploy advanced analytics, experimentation and personalised experiences across digital channels to optimise acquisition, retention and satisfaction.

You will partner with product, technology and analytics teams to deliver actionable insights, build scalable models and drive continuous improvement in customer journeys.