Senior Alpha Client Implementation Leader

State Street; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

State Street is seeking a Client Implementation Manager in Sydney to lead Alpha client implementations. You will plan, prioritize and execute programs, coordinating with product, PMO and client teams to ensure on-time delivery.

The role requires proven experience in large transformational programs, the ability to manage without formal hierarchies, and senior stakeholder relationship skills within the investment management industry.

Qualifications

• Demonstrated experience leading large transformational programs
• Strong understanding of financial markets and investment management processes, including back office functions. Experience with front-to-back investment servicing and operations functions is preferred.
• Knowledge of front and middle office technology is an advantage. Charles River, Blackrock Aladdin, Thinkfolio, SimCorp Dimension, Markit EDM, Eagle Pace, etc.
• Experience with Agile software development, highly configurable systems and leading testing techniques
• Ability to travel across the region as required

Responsibilities

• Work in a leadership role on client facing Alpha implementation programs.
• Take responsibility for overseeing and managing significant elements or phases of a client implementation program.
• Plan and proactively monitoring its progress resolving issues and initiating appropriate corrective action with the relevant teams
• Support the Client Implementation Executive in ensuring on timely delivery of the program
• Communicate guidance and decisions from Oversight and Leadership groups such as Deal Team, Executive Committee to the Program and Product owners
• Support the design of the program milestone planning and sequencing of the phases for the program
• Make decisions and recommendations to the Client Implementation Executive and the Client to manage and ensure the successful delivery of the program plan
• Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose.
• Support capturing of business requirements, reaching agreement on Target Operating Models
• Supporting the Client Implementation Executive in managing risk to the program's successful outcomeand change control process
• Ensuring the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements
• Supporting the Client Implementation Executive and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan
• Reporting the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committees

Skills

Leadership

Communication

Relationship management

Problem solving

Agile experience

Tools

Charles River

Blackrock Aladdin

Thinkfolio

SimCorp Dimension

Markit EDM

Eagle Pace

Job description

State Street is seeking a Client Implementation Manager in Sydney to lead Alpha client implementations. You will plan, prioritize and execute programs, coordinating with product, PMO and client teams to ensure on-time delivery.

The role requires proven experience in large transformational programs, the ability to manage without formal hierarchies, and senior stakeholder relationship skills within the investment management industry.