Senior Air Freight Operations Lead

UPS; Sydney; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

UPS in Botany, Sydney NSW is seeking a Senior Freight Officer to own end-to-end air import shipments, coordinating with customers, transport providers, warehouses, and internal teams. The role emphasizes accuracy, timely delivery, and under-bond movements through the Sydney gateway.

You will manage documentation, data integrity, and proactive customer updates, while working closely with the Air Import Team Leader to ensure smooth day-to-day operations in a fast-paced environment.

Qualifications

• Minimum 5 years' experience in freight forwarding.
• Strong exposure to air import operations.
• Proficiency with CW1 is essential.
• Experience with ICS and Expedient is advantageous.

Responsabilités

• Manage end-to-end air import shipments.
• Coordinate Sydney gateway under-bond transfers and local cartage.
• Prepare, review, and file shipping documents (AWBs, invoices).
• Maintain real-time shipment data in operational systems.
• Resolve delays and service issues to achieve on-time delivery.
• Liaise with customs brokers, transport providers, warehouse teams and stakeholders.
• Escalate issues to the Air Import Team Leader and support continuous improvement.

Connaissances

Air freight ops

Customer service

Stakeholder mgmt

Excel

Formation

Freight forwarding cert

Outils

CW1

ICS

Expedient

Description du poste

UPS in Botany, Sydney NSW is seeking a Senior Freight Officer to own end-to-end air import shipments, coordinating with customers, transport providers, warehouses, and internal teams. The role emphasizes accuracy, timely delivery, and under-bond movements through the Sydney gateway.

You will manage documentation, data integrity, and proactive customer updates, while working closely with the Air Import Team Leader to ensure smooth day-to-day operations in a fast-paced environment.