Senior AIOps & Agentic Operations Advisory Lead

Accenture PLC

Redmond

On-site

AUD 256,000 - 342,000

Full time

14 days+

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Job summary

Accenture is seeking an experienced Senior Manager for AIOps & Agentic Operations Advisory. The role focuses on moving enterprise IT operations to automation-first delivery, with hands-on experience in real-world run books, event triage, remediation, and governance.

You will translate operational insights into CIO-facing visions and deliver practical implementation plans across cross-functional teams. The role includes shaping multi-agent orchestration, AI-driven risk assessment, and phased

Qualifications

  • Senior-level, enterprise IT operations experience
  • Proven ability to frame business cases for CIO audiences
  • Experience leading cross-functional advisory engagements in large enterprises

Responsibilities

  • Design AIOps and agentic operations architectures grounded in real enterprise run experience
  • Frame the vision for CIO audiences and translate into a business case
  • Build delivery plans with phased roadmaps and operating model transitions
  • Assess and sequence automation opportunities and prioritize accordingly
  • Lead operating model transitions for agentic and human-centered processes
  • Shape and support business development through client workshops and proposals
  • Provide thought leadership on intelligent operations including AI readiness and governance

Skills

AIOps & Intelligent Ops Design
Executive Advisory
Thought Leadership
Delivery Planning
Multi-agent Orchestration
AI-driven change risk assessment
Agentic operations architectures

Tools

Dynatrace
Datadog
Moogsoft
BigPanda
PagerDuty

Job description

Accenture is seeking an experienced Senior Manager for AIOps & Agentic Operations Advisory. The role focuses on moving enterprise IT operations to automation-first delivery, with hands-on experience in real-world run books, event triage, remediation, and governance.

You will translate operational insights into CIO-facing visions and deliver practical implementation plans across cross-functional teams. The role includes shaping multi-agent orchestration, AI-driven risk assessment, and phased

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