Senior AI Solutions Analyst: Drive AI-Enabled Business Value

Medibank Private Limited; Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible and hybrid ways of working

Competitive remuneration and employee.

Learning and development opportunities

Supportive, inclusive culture

Job summary

Medibank Private Limited is seeking a Senior AI Solutions Analyst to bridge business challenges and practical AI-powered solutions. You will partner with stakeholders and tech teams to identify opportunities where AI and automation deliver measurable business value.

This role leverages business analysis expertise to define requirements, influence design, and support delivery with developers, architects, and AI specialists. Hybrid work options are available.

Qualifications

• 3+ years in business analysis, requirements gathering, process mapping, and stakeholder management.
• Translating complex business needs into practical technology solutions.
• Excellent communication and facilitation with technical and non-technical audiences.
• Strong understanding of software systems, APIs, data flows, and AI concepts including LLMs.
• Experience working within agile delivery environments.
• Strong analytical and problem-solving capabilities focused on business outcomes.

Responsibilities

• Lead discovery workshops and stakeholder engagement to identify process improvement opportunities.
• Analyse current business processes, pain points, and future-state requirements.
• Translate business needs into user stories, requirements, process flows, and acceptance criteria.
• Partner with development and architecture teams to shape practical, scalable AI-enabled solutions.
• Support implementation, testing, adoption, and continuous improvement activities.
• Contribute to sprint planning, prioritisation, and delivery discussions within agile teams.
• Monitor delivered outcomes and identify opportunities for optimisation.
• Embed governance, risk, privacy, and compliance considerations into AI-enabled solutions.
• Capture learnings and promote best practices across teams.

Skills

Business analysis

Stakeholder management

Process mapping

Agile delivery

AI concepts

Communication

Problem solving

Tools

APIs

Job description

Medibank Private Limited is seeking a Senior AI Solutions Analyst to bridge business challenges and practical AI-powered solutions. You will partner with stakeholders and tech teams to identify opportunities where AI and automation deliver measurable business value.

This role leverages business analysis expertise to define requirements, influence design, and support delivery with developers, architects, and AI specialists. Hybrid work options are available.