Senior AI Solution Engineer

PreSales Collective; Melbourne; Hybrid; AUD 130,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Equity eligibility

L&D programs

Hackathons

Job summary

monday.com is seeking a Senior Solution Engineer for ANZ, combining deep product knowledge with architecture expertise to design how monday fits into a customer's landscape. This hybrid role is based in Melbourne, requiring 3 days in the office.

You'll own the technical win on large enterprise opportunities across ANZ, deliver tailored demos and respond to RFPs, guiding customers through security reviews and integration strategies with our AI agents and Vibe apps.

Qualifications

• 7+ years in Pre Sales Engineering, Solutions Architecture or similar roles in a SaaS environment.
• Strong understanding of project management, workflow automation, and collaboration tools.
• Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value
• Excellent presentation and demonstration skills with a focus on engaging storytelling
• Ability to work as part of a team to solve business and technical problems navigating ambiguity
• Experience working across a range of industries with the ability to understand the current landscape and typical challenges and opportunities.
• Proven track record of successfully managing customer relationships and driving technical sales processes.
• Experience designing AI agent, Vibe applications or LLM-based workflows - a great advantage
• Strong understanding of JSON, RESTful APIs, GraphQL and webhooks

Responsibilities

• Own the technical win on large, complex enterprise opportunities across ANZ
• Lead the technical elements of a deal with a CTO-level mapping of prospects' business processes, system landscape and decision criteria
• Build and deliver tailored demos and proofs of concept across work management, CRM and service, including monday's AI agents, and vibe apps
• Lead technical responses to RFPs and government tenders, including security & compliance reviews
• Establish reference architectures, integration specs, pre-configured solution packages and best practices for the team
• Feed field insight back to Product and R&D, and be clear with customers about what the platform can and can't do

Skills

Pre-Sales Engineering

Solutions Architecture

Project Management

Workflow Automation

Collaboration Tools

Verbal Communication

Written Communication

Presentation Skills

Storytelling

Teamwork

Customer Relationships

Technical Sales

AI Agents

RESTful APIs

JSON

GraphQL

Webhooks

Tools

JSON

RESTful APIs

GraphQL

Webhooks

Job description

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

About The Role

Our ANZ business is growing and we're looking for a Senior Solution Engineer with a strong solutions engineering / architecture background to join the ANZ Solutions Engineering team. As a Senior Solution Engineer at monday, you'll own the technical win on our largest and most complex enterprise opportunities across Australia and New Zealand. You'll combine deep product knowledge with architecture expertise: designing how monday fits into a customer's system landscape and ways of working. Please note that this is a hybrid position of 3 days/week in our Melbourne office.

• You will own the technical win on large, complex enterprise opportunities across ANZ
• Lead the technical elements of a deal with a CTO of the deal mentality to map prospects' business processes, system landscape and decision criteria
• Build and deliver tailored demos and proofs of concept across work management, CRM and service, including monday's AI agents, and vibe apps
• Lead technical response's to RFPs and government tenders, along with leading security & compliance reviews
• Establish reference architectures, integration specs, pre-configured solution packages and best practices for the team
• Feed field insight back to Product and R&D, and be clear with customers about what the platform can and can't do

Requirements

• 7+ years in Pre Sales Engineering, Solutions Architecture or similar roles in a SaaS environment
• Strong understanding of project management, workflow automation, and collaboration tools.
• Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value
• Excellent presentation and demonstration skills with a focus on engaging storytelling
• Ability to work as part of a team to solve business and technical problems navigating ambiguity
• Experience working across a range of industries with the ability to understand the current landscape and typical challenges and opportunities.
• Proven track record of successfully managing customer relationships and driving technical sales processes.
• Experience designing AI agent, Vibe applications or LLM-based workflows - a great advantage
• Strong understanding of JSON, RESTful APIs, GraphQL and webhooks

What Monday.com Can Offer You

• Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
• Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
• Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
• Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
• A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more