Senior AI Delivery Lead - Agile, Cloud & Client Success

AKQA; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

AKQA is seeking a Senior Technical Delivery Manager in Melbourne, Australia, to own a portfolio of client retainers. You will lead technical enhancements, drive agile workload management, and nurture trusted client relationships while aligning delivery rigor with product thinking, including AI initiatives.

The role emphasises collaboration across design and technology teams in a hybrid working model, with growth opportunities noted as emerging technologies evolve.

Qualifications

• Experience delivering digital products in continuous delivery environments.
• Strong Agile capability and collaboration with engineers.
• Understanding of modern architectures (headless, composable, cloud-based).
• Confident stakeholder management and communication.
• Highly organised, detail-oriented, and adaptable.
• Interest in AI and emerging technologies.

Responsibilities

• Oversee delivery of technical enhancements, website support, and maintenance across client retainers.
• Drive backlog refinement and capacity planning using Kanban and Agile principles.
• Foster collaboration across internal and client teams to remove bottlenecks.
• Act as primary day-to-day client contact and manage expectations and risks.
• Optimise support and maintenance operations with continuous improvement.
• Identify and deliver new opportunities within existing accounts and emergent projects.

Skills

Delivery leadership

Agile delivery

Kanban

Stakeholder management

Cloud architectures

Headless/composable

AI interest

Job description

AKQA is seeking a Senior Technical Delivery Manager in Melbourne, Australia, to own a portfolio of client retainers. You will lead technical enhancements, drive agile workload management, and nurture trusted client relationships while aligning delivery rigor with product thinking, including AI initiatives.

The role emphasises collaboration across design and technology teams in a hybrid working model, with growth opportunities noted as emerging technologies evolve.