Senior Administration Officer

RSL Care RDNS Limited; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Bolton Clarke Group is seeking a Senior Administration Officer to support day-to-day operations across the home, ensuring smooth administration and resident care coordination.

You will oversee front desk, roster management, and documentation, while maintaining confidentiality and compliance with relevant checks. A caring approach with residents and families is essential, and experience in aged care or healthcare is desirable.

Qualifications

• Recent and strong experience in an Administration role (aged care or healthcare desirable).
• High proficiency in Microsoft Office, including Excel.
• Experience with rostering management and hiring processes preferred.
• Caring manner when interacting with residents and families.
• Ability to manage multiple tasks and maintain confidentiality.

Responsibilities

• Provide administrative support contributing to the successful operation of the home.
• Oversee front desk reception/concierge.
• Roster management and employee compliance.
• Resident admission records and documentation management.
• Coordinate meetings, minutes and action items.
• Record and expense management.

Skills

Administration experience

Microsoft Office

Roster management

Confidentiality

Police/NDIS checks willingness

Tools

Humanforce rostering system

Quality management systems

Internal database

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Role

The Senior Administration Officer is a critical role where you will be required to think on your feet and juggle multiple demands to ensure the successful operation of the home.

The key focus of the role will be to:

• Provide overall administrative support that effectively contributes to the successful operation of the home
• Oversee/manage the front desk reception/concierge
• Roster Management and Employee Compliance
• Resident Admission record and documentation management
• Ensure all home administration supplies, and equipment is maintained and consistent with requirements
• Record and expense management
• Coordinate meeting, minutes and action items

To be successful

• Recent and strong experience in an Administration role (aged care or healthcare desirable)
• High proficiency in the use of all Microsoft Office Suites, including Excel knowledge (essential)
• Experience with rostering management and hiring processes preferred
• A caring and kind manner and be comfortable interacting with residents and their families
• Experience or the ability to use various systems including quality management systems, internal database and Humanforce rostering system (desirable)
• Highly organised & able to effectively manage and prioritise multiple tasks
• Ability to maintain a high level of confidentiality at all times
• Valid working rights in Australia
• Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)

About this location

Located in Greater Western Sydney, Pendle Hill provides high-quality aged care in a friendly, secure and comfortable residential environment.

Why Work For Bolton Clarke

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Rosie Rose ([e-mail])