Senior Administration Officer

Metro North Hospital & Health Service; North Lakes; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Competitive salary

12.75% Superannuation

Salary packaging

Job summary

Metro North Health is seeking a senior administrative leader to provide high-level support to the BEMS management team. You will supervise the administration workgroup, support HR processes in SAP myHR, and coordinate essential admin services across facilities.

You will partner with maintenance teams and contractors to ensure efficient delivery of maintenance services. Strong organizational and system administration skills across SAP and related tools are required.

Qualifications

• Experience providing HR support across organisational units including leave management.
• Experience in quality improvement and reporting within a health service.
• Ability to coordinate administrative services and maintain filing structures.
• Experience acting as system administrator for enterprise software is a plus.

Responsibilities

• Supervise, mentor, and roster the administration team and resolve issues per guidelines; provide HR support.
• Identify and report on quality improvement opportunities to enhance patient care and outcomes.
• Coordinate departmental administrative services and maintain electronic filing per government requirements.
• Act as System Administrator for SAP S/4HANA, DSS, myHR, Riskman, TMS, iLearn, ExpenseMe PRO and Office apps.

Skills

HR support

Team supervision

Quality improvement

Tools

SAP myHR

SAP S/4HANA

DSS

Riskman

TMS

iLearn

ExpenseMe PRO

Microsoft Office

Job description

In this varied senior role, you'll provide high-level administrative support to the BEMS management team while coordinating day-to-day administrative services and supervising the administration workgroup. You'll work closely with maintenance teams, contractors, facility representatives and other stakeholders to support the effective delivery of essential maintenance services across our facilities.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Supervise, mentor, and roster the BEMS COH & MH administration team and resolve administrative issues in line with organisational guidelines, while providing HR support across both Organisational Units, including leave management in SAP myHR, the Leave Register, onboarding, separations, and monitoring of mandatory training.
• Proactively identify, implement, measure and report on quality improvement opportunities across the BEMS department, promoting best practice structures and processes that support optimal patient care and health service outcomes.
• Coordinate the department's administrative services, including maintaining and auditing the BEMS electronic filing structure in line with Queensland Government recordkeeping requirements, preparing documents such as Service Agreements, Memorandums, Guidelines and Local Procedures, and coordinating meetings, agendas, minutes, and action registers.
• Act as System Administrator for SAP S/4HANA, Decision Support System (DSS), myHR, Riskman, Training Management System (TMS), ChemAlert, iLearn, ExpenseMe PRO and Microsoft Office, organising systems access, staff training, and local procedural guidelines.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.