Senior Accounts Payable Officer

HammondCare; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

NFP salary packaging

14 weeks parental leave

Flexible working options

Discounts on products/services

Healthcare memberships

Job summary

HammondCare is seeking a Senior Accounts Payable Officer to join our finance team in Sydney. You will be responsible for processing supplier invoices, maintaining supplier relationships, and ensuring timely payments in line with terms.

This role works closely with the AP Team Leader and internal stakeholders to support seamless payables and financial controls. The ideal candidate has 3+ years in AP, experience with Coupa/Epicor, and a strong eye for detail.

Qualifications

• At least 3 years demonstrated experience in Accounts Payable or a similar finance role.
• Experience processing high volumes of invoices within strict deadlines and SLAs.
• Understanding of purchasing to pay processes and supplier master data management.

Responsibilities

• Distribute invoices to relevant facilities and stakeholders for approval.
• Resolve invoice discrepancies and payment issues with suppliers.
• Manage supplier queries via phone and email and ensure timely payments.
• Run monthly supplier statement reconciliations and investigate outstanding items.
• Maintain accurate supplier master data and support process improvements.

Skills

Accounts Payable

PO matching

P2P systems

Stakeholder management

Attention to detail

Education

Accounting degree or related qualification

Tools

Coupa

Epicor

Job description

About us

HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise. When it comes to our people - those we serve and those who serve - we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs. We’ve been caring for people for over 90 years - so, if you love to care, join us, and make a career move that matters. It’s not just care. It’s HammondCare.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options
• Discounts on everyday products and services
• Discounted healthcare memberships – access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities
• Plus, enjoy a $1,000 bonus for successful employee referrals
• Fitness Passport – discounted access for you and your family to local gyms, pools, and fitness centres
• Employee Assistance Program – free, confidential counselling sessions

About the role

The Senior Accounts Payable Officer plays a key role in ensuring the efficient and accurate processing of accounts payable functions. Working as part of a team of finance professionals, the role is responsible for processing supplier and miscellaneous invoices, maintaining strong vendor relationships, and ensuring payments are made accurately and on time in accordance with agreed payment terms and organisational policies. The role partners with the Accounts Payable Team Leader to ensure the accurate, efficient, and timely processing of supplier payments. The role is responsible for meeting service level agreements, maintaining high-quality standards, and ensuring compliance with organisational policies and financial controls. Working closely with internal stakeholders across the organisation, including Procurement, operational teams, and invoice authorisers, the Senior Accounts Payable Officer helps facilitate a smooth and effective accounts payable process. The role also serves as a key liaison with suppliers, proactively resolving payment queries, invoice discrepancies, and other issues to maintain positive supplier relationships and support business continuity. This is a permanent full-time role based at St Leonards with hybrid opportunities.

Key Responsibilities

• Distribute invoices to relevant facilities and stakeholders for approval, following up with authorisers to ensure timely processing.
• Collaborate with operational teams, enabling services, and suppliers to resolve invoice discrepancies, payment issues, and supplier disputes.
• Manage and respond to Accounts Payable enquiries from suppliers and internal stakeholders via phone and email.
• Liaise with suppliers to obtain missing invoice documentation and ensure invoices are processed and paid within agreed payment terms.
• Perform monthly supplier statement reconciliations and investigate outstanding items.
• Assist with EFT, BPAY, and ad hoc payment processing to ensure accurate and timely supplier payments.
• Build and maintain strong working relationships with suppliers and internal stakeholders.
• Maintain accurate supplier master data and serve as the primary point of contact for vendor-related enquiries.
• Ensure compliance with organisational policies, financial controls, and audit requirements.
• Identify and implement process improvements to enhance efficiency, accuracy, and service delivery within the Accounts Payable function.

About You

Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action

• At least 3 years demonstrated experience in Accounts Payable or a similar finance and administration role
• Strong administrative and computer skills, exposure to Coupa and Epicor systems advantageous
• High level of accuracy and attention to detail
• Excellent stakeholder management skills with the ability to build effective relationships with suppliers and internal teams
• Experience processing high volumes of invoices within strict deadlines and service level agreements
• Ability to work independently and collaboratively within a team environment
• Strong organisational and time management skills, with the ability to prioritise competing tasks effectively
• Demonstrates empathy, patience, and a customer-focused approach when supporting internal and external stakeholders
• Desirable: Experience in a healthcare, aged care, not-for-profit, or large corporate environment is advantageous
• Experience with purchase order (PO) matching and P2P system
• Tertiary qualifications in accounting

Pre‑Employment Checks

All short‑listed applicants for these positions will be asked to consent to a criminal record check and reference checks.

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves. Make a difference every day to the lives of older Australians in need by joining the team at HammondCare.

We provide expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation, led by our not-for-profit, Christian foundations and backed by research and clinical expertise. We’ve been caring for people for over 90 years, recruiting and developing passionate team members who can support older people through some of life’s most difficult circumstances. Whether it’s in our innovative residences, our hospitals, or at home, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do. It's not just care, it's HammondCare. We recognise and celebrate individuals who go above and beyond in their work. Our Mission in Action Awards honour outstanding contributions, while our Service Awards acknowledge the dedication of employees who have been with us for many years. Frontline team members benefit from training in our industry‑leading care model, as well as specialised courses in dementia and palliative care. We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills. Plus, enjoy a $1,000 bonus for successful employee referrals. As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free. Pay less tax on your income and increase your take-home pay with these fantastic benefits! Enhance your wellbeing with Fitness Passport, offering discounted access for you and your family to local gyms, pools, and fitness centres.