Senior Accounts Payable Officer

hammondcare; St Leonards; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

NFP salary packaging

14 weeks parental leave

Flexible working options

Discounts on everyday products

Discounted healthcare memberships

Independent counselling support

Health & Wellbeing programmes

Reward & Recognition programmes

Referral bonuses

Career and professional development

Job summary

HammondCare is seeking a Senior Accounts Payable Officer based in St Leonards with hybrid working options. You will process supplier invoices, maintain strong vendor relationships, and ensure timely payments aligned with terms and internal controls.

Ideal candidates have 3+ years in Accounts Payable, strong admin and IT skills, and the ability to handle high volumes under deadlines. Join a not-for-profit with a focus on relationship-based care and a supportive team culture.

Qualifications

• At least 3 years in Accounts Payable or similar finance role.
• Strong admin and computer skills; Coupa/Epicor exposure advantageous.
• High level of accuracy and attention to detail.
• Excellent stakeholder management with suppliers and internal teams.
• Experience processing high volumes of invoices within deadlines and SLAs.
• Ability to work independently and collaboratively within a team.
• Strong organisational and time management skills.
• Demonstrates empathy, patience, and a customer-focused approach.

Responsibilities

• Distribute invoices to facilities and stakeholders for approval.
• Collaborate with teams and suppliers to resolve invoice discrepancies and payment issues.
• Manage Accounts Payable inquiries by phone and email.
• Liaise with suppliers to obtain missing invoice documentation.
• Perform monthly supplier statement reconciliations and investigate outstanding items.
• Assist with EFT, BPAY, and ad hoc payment processing.
• Build and maintain strong working relationships with suppliers and internal stakeholders.
• Maintain supplier master data and act as primary vendor contact.
• Ensure compliance with policies, financial controls and audits.
• Identify process improvements to enhance efficiency and service delivery.

Skills

Accounts Payable

Stakeholder management

Attention to detail

Invoice processing

Team collaboration

Tools

Coupa

Epicor

Job description

About us

HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise. When it comes to our people – those we serve and those who serve – we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs. We've been caring for people for over 90 years – so, if you love to care, join us, and make a career move that matters. It’s not just care. It’s HammondCare.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options
• Discounts on everyday products and services
• Discounted healthcare memberships – access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities

About the role

The Senior Accounts Payable Officer plays a key role in ensuring the efficient and accurate processing of accounts payable functions. Working as part of a team of finance professionals, the role is responsible for processing supplier and miscellaneous invoices, maintaining strong vendor relationships, and ensuring payments are made accurately and on time in accordance with agreed payment terms and organisational policies. The role partners with the Accounts Payable Team Leader to ensure the accurate, efficient, and timely processing of supplier payments. The role is responsible for meeting service level agreements, maintaining high-quality standards, and ensuring compliance with organisational policies and financial controls. Working closely with internal stakeholders across the organisation, including Procurement, operational teams, and invoice authorisers, the Senior Accounts Payable Officer helps facilitate a smooth and effective accounts payable process. The role also serves as a key liaison with suppliers, proactively resolving payment queries, invoice discrepancies, and other issues to maintain positive supplier relationships and support business continuity. This is a permanent full-time role based at St Leonards with hybrid opportunities.

Key Responsibilities include

• Distribute invoices to relevant facilities and stakeholders for approval, following up with authorisers to ensure timely processing.
• Collaborate with operational teams, enabling services, and suppliers to resolve invoice discrepancies, payment issues, and supplier disputes.
• Manage and respond to Accounts Payable enquiries from suppliers and internal stakeholders via phone and email.
• Liaise with suppliers to obtain missing invoice documentation and ensure invoices are processed and paid within agreed payment terms.
• Perform monthly supplier statement reconciliations and investigate outstanding items.
• Assist with EFT, BPAY, and ad hoc payment processing to ensure accurate and timely supplier payments.
• Build and maintain strong working relationships with suppliers and internal stakeholders.
• Maintain accurate supplier master data and serve as the primary point of contact for vendor‑related enquiries.
• Ensure compliance with organisational policies, financial controls, and audit requirements.
• Identify and implement process improvements to enhance efficiency, accuracy, and service delivery within the Accounts Payable function.

About You

Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action

• At least 3 years demonstrated experience in Accounts Payable or a similar finance and administration role
• Strong administrative and computer skills, exposure to Coupa and Epicor systems advantageous
• High level of accuracy and attention to detail
• Excellent stakeholder management skills with the ability to build effective relationships with suppliers and internal teams
• Experience processing high volumes of invoices within strict deadlines and service level agreements
• Ability to work independently and collaboratively within a team environment
• Strong organisational and time management skills, with the ability to prioritise competing tasks effectively
• Demonstrates empathy, patience, and a customer‑focused approach when supporting internal and external stakeholders

Desirable:

• Experience in a healthcare, aged care, not‑for‑profit, or large corporate environment is advantageous
• Experience with purchase order (PO) matching and P2P system

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