Senior Accounts Payable Officer

Trilogy Care Pty Ltd; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Bowen Hills office

Coffee in office

Vibrant team culture

Career progression

Fitness Passport

EAP support

Novated leasing & employee discounts

Job summary

Trilogy Care Pty Ltd in Brisbane is seeking a Senior Accounts Payable Officer who thrives on accuracy and mentoring others, and who can shape how our finance function operates.

You'll lead daily AP activities, review transactions for compliance, mentor junior team members, and collaborate across departments to improve workflows while remaining hands-on during busy periods. Australian work rights required.

Qualifications

• 5+ years of experience in Accounts Payable, preferably in aged care/healthcare/community services.
• Mentoring or guiding team members, formally or informally.
• Solid knowledge of finance systems, invoice portals and Excel; MYOB/ERP experience is highly regarded.
• Understanding of HCP/S@H financial compliance is desirable and willingness to learn.

Responsibilities

• Daily oversight and quality assurance of AP work to ensure accuracy and timeliness.
• Provide technical knowledge on AP, payments, bill adjustments, and reconciliations; escalate complex issues.
• Mentor and support junior team members; collaborate with other departments to improve workflows.
• Identify inefficiencies and implement process improvements to controls and efficiency.
• Step in to cover AP duties during staff leave or peak periods.

Skills

Accounts Payable

Excel

MYOB/ERP

Mentoring

Attention to detail

Healthcare/Ledger knowledge

Tools

ERP systems

Job description

Are you a seasoned AP professional who thrives on the detail, loves mentoring others, and wants their work to mean something beyond the numbers?

At Trilogy Care, one of Australia's fastest-growing Support at Home providers, we're building a high-performing finance team that's as passionate about people as it is about precision. We're looking for a Senior Accounts Payable Officer who's ready to step into a role where your expertise genuinely shapes how we operate.

Why Trilogy Care, Why Now

Aged care is undergoing its most significant transformation in decades, and we're at the forefront of it. As demand accelerates, we're investing in the people and processes that keep our financial operations running with accuracy, integrity, and purpose.

This isn't a head-down, process-only role. You'll be a go-to person for the team - mentoring, improving, and helping us do things better.

What You'll Do

• Daily oversight and quality assurance: Ensure AP Officers' work is accurate, completed on time and meets our procedures and compliance requirements.
• Technical knowledge and escalation: Strong AP knowledge across VMD, payment processing, bill adjustments and reconciliations. Able to investigate complex issues and provide practical solutions.
• Accountability and problem-solving: Takes ownership of their work, acknowledges mistakes, follows through and focuses on solutions rather than excuses.
• Excel and systems capability: Good working knowledge of Excel, confidence navigating different systems, and some exposure to system implementations, testing or process changes.
• Process improvement: Proactively identifies inefficiencies, recurring errors and opportunities to improve workflows and controls.
• Independence and initiative: Comfortable working autonomously, taking initiative and learning unfamiliar processes without requiring constant direction.
• Teamwork and mentoring: Able to collaborate with different departments, support junior team members and provide constructive guidance.
• Operational coverage: Willing and capable of stepping in to perform AP Officer duties during staff leave, absences or busy periods.

What You'll Bring

• 5+ years' experience in Accounts Payable, ideally within aged care, healthcare, or community services
• Solid working knowledge of finance systems, invoice portals, and Excel - MYOB/ERP experience highly regarded
• Experience mentoring or guiding team members, formally or informally
• A solutions-focused mindset with sharp attention to detail
• Understanding of HCP/S@H financial compliance (desirable but not essential, we'll back you to learn)
• Genuine enthusiasm for continuous improvement and doing things the right way

Life at Trilogy Care

• King Street offices in Bowen Hills — close to transport, cafes, and everything in between
• Coffee and snacks in the office everyday!
• Vibrant team culture with regular social events
• Real career mapping and progression opportunities within a rapidly growing business
• Fitness Passport to support your health and wellbeing
• EAP support for you and your immediate family
• Novated leasing and employee discounts on groceries, fuel, utilities, wellness and more

Unlock Your Potential

Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care works. At Trilogy Care, every staff member has access to generative AI tools, training, and time to experiment. Your ideas are not just welcomed here, they're celebrated and rewarded.

Full Australian work rights required. Successful candidates will undergo a working rights check, police check, and reference checks as part of our standard onboarding process.

We appreciate agency interest but ask that no unsolicited resumes or calls be made without a prior agreement in place. Trilogy Care will not be responsible for fees associated with unsolicited submissions.