Senior Account Manager

Ecolab Quimica Ltda.; Townsville City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Health and Well‑being Subsidy

Purchased Additional Annual Leave

My Days bonus leave program

Rewarding Bonus and Incentive programs

Staff Product Discounts

Access to Ecolab holiday house in Lake

Employee Stock Purchase Plan

Job summary

ECOLAB in Townsville is seeking a hands-on Account Manager to lead key client relationships in our Water Mining/Heavy division, delivering tailored process solutions and high‑value service. You will travel regionally, with overnight stays, and use a consultative sales approach to expand our footprint while coordinating with internal teams to ensure customer satisfaction.

Flexible working arrangements and comprehensive training are available as part of a supportive environment focused on safety

Qualifications

• Background in sales, preferably in minerals or water treatment.
• Strong consultative selling and relationship-building skills.
• Experience with field service coordination or account leadership.

Responsibilities

• Assist in servicing customers and supporting field trials.
• Test equipment, collect water samples, analyze data, and guide chemical programs.

Skills

Account management

Sales experience

Communication skills

Remote work

Job description

About ECOLAB:

Every day, we make the world cleaner, safer and healthier – protecting people and vital resources. Ecolab is the global leader in water, hygiene technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial and mining markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 47,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.

About the role:

We are looking for a hands‑on Account Manager looking to join our Water Mining/Heavy division in Townsville, Queensland. In this role you will be responsible for building effective and mutually beneficial relationships and ensuring customer satisfaction with our service delivery. You will use your consultative sales approach to build relationships by executing system assurance programs that meet their key business needs. With strong account leadership, you will also convert strategic competitive accounts and sell new technologies to current customers.

You will preferably live in the Townsville area as you will be working with our clients that are predominantly based in the region.

Critical to the role will be your ability to travel with overnight stays.

Full and extensive technical and sales training will be provided.

Key responsibilities will include:

• Assisting in the service of our customers in the sector and supporting field trials of process reagents.
• Equipment testing, water sampling, chemical analysis and ensuring the optimal application of chemical treatment programs.
• Assisting with the troubleshooting of technical problems in a timely manner to ensure ongoing chemical treatment of process unit operations and water treatment facilities.
• Working with the direct assistance of our existing Account Managers to gain new business via focused planning, targeted prospecting, industry networking, and partnership with internal sales and support teams
• Developing strong client relationships by driving value added and focused service delivery.
• Managing customer inventories and product delivery
• Gaining a better understanding of our in-field process and water treatment services.

By nature, you will ideally demonstrate:

• Excellent communication and interpersonal skills to build relationships with both internal & external customers
• Good mechanical aptitude, delivering a hands‑on approach to service execution and adding value
• The ability to work independently and remotely
• A tremendous will to succeed and continue your learning & development
• High commitment to Safety, Environment, Occupational Health and Quality.

Technically, you will preferably have:

• Successful background in sales and/ or have mineral process operations or water treatment experience
• Excellent problem‑solving aptitude and strong mechanical and technical problem‑solving ability.
• A background in technical / mechanical reasoning
• A driver’s license

Some of the benefits you could enjoy:

• Flexible Working Arrangements
• Health and Well‑being Subsidy of $250 per year
• Purchased Additional Annual Leave option and MY Days bonus leave program
• Rewarding Bonus and Incentive programs
• Attractive Staff Product Discounts
• Access to the Ecolab holiday house in Lake Taupo NZ
• Employee Stock Purchase Plan

Life at ECOLAB:

Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.

We believe the best teams are diverse and inclusive; there is a world of opportunity that can be found within our growing company and delivering results and demonstrating teamwork drives advancement.

Get social with us:

If you would like to find out more about us, please find out more at https://en-au.ecolab.com/

At Ecolab, we are dedicated to ensuring our associates are provided with an environment geared toward the recognition of achievement, growth, safety and well‑being. There are various opportunities and means to receive additional rewards and recognition.

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