Senior Account Executive

Marsh McLennan; Sydney; Hybrid; AUD 110,000 - 160,000; Full time

Job summary

Marsh Risk in Sydney or Melbourne is seeking a Senior Account Executive to manage a portfolio of medium to large corporate accounts within our cyber portfolio. You will support Senior Brokers on key accounts and work closely with clients, insurers and internal teams to deliver timely, accurate service.

You will help coordinate support staff and contribute to commercial performance, growth and retention of the portfolio.

Qualifications

• Tier 1 FSRA compliance training required.
• Associate membership with The Institute.
• Admission as a Qualified Practising Insurance Broker by the National Insurance Brokers Association of Australia.
• Proven experience in account management and client service.

Responsibilities

• Manage a portfolio of medium to large corporate accounts and support Senior Brokers on key accounts.
• Build and maintain effective relationships with clients, insurers and internal stakeholders.
• Deliver client service in line with service standards and respond to client needs.
• Oversee account retention, defence and growth activity across the portfolio.
• Support claims discussions and assist with fair claim settlements for clients.
• Coordinate and support Account Executives and administrative staff through clear communication and performance management.

Education

Degree in Insurance or a related field

Diploma in Financial Services

Job description

Company:

Marsh Risk

Description:

We are seeking a talented individual to join our Cyber team at Marsh. This role will be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Account Executive

In this role, you will manage a portfolio of medium to large corporate accounts and support Senior Brokers on key accounts across the cyber portfolio. You will work closely with clients, insurers and internal teams to deliver timely, accurate service and help identify opportunities for growth and retention. You will also help coordinate support staff and contribute to the commercial performance of the portfolio.

We will count on you to:

• Manage a portfolio of medium to large corporate accounts and support Senior Brokers on key accounts
• Build and maintain effective relationships with clients, insurers and internal stakeholders
• Deliver client service in line with agreed service standards and help identify and respond to client needs
• Oversee account retention, defence and growth activity across the portfolio
• Support claims discussions and assist with the negotiation of fair claim settlements for clients
• Coordinate and support Account Executives and administrative staff through clear communication, delegation and performance management

What you need to have:

• Meets the training requirements of Tier 1 FSRA Compliance
• Associate membership with The Institute
• Admission as a Qualified Practising Insurance Broker by the National Insurance Brokers Association of Australia
• Proven experience in account management, client service and supporting commercial insurance portfolios

  What makes you stand out:

  • Degree in Insurance or a related field
  • Diploma in Financial Services
  • Experience developing business opportunities and supporting revenue growth within an existing portfolio

  Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

  About Marsh:

  Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

  Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

  Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.