Security Technician

Wirrigan Group; Blacktown; On-site; AUD 65,000 - 95,000; Full time

Job summary

Wirrigan Group is seeking an experienced Security Technician to maintain, diagnose and repair a range of electronic security systems across NSW public schools. The role is field-based in Blacktown and involves working with alarms, CCTV, video surveillance and access control.

You will collaborate with schools, internal teams and external contractors to ensure systems operate reliably, with strong focus on safety and audit-ready documentation.

Qualifications

• Demonstrated experience installing, maintaining, fault-finding and repairing electronic security systems, including CCTV, alarms and access control.
• Strong technical troubleshooting and problem-solving skills with knowledge of security technologies and related software.
• Excellent communication and customer service skills to assist schools and stakeholders.
• Strong organisational and documentation skills, with ability to manage priorities and work independently.

Responsibilities

• Diagnose, troubleshoot, maintain and repair electronic security systems, including alarms, CCTV, video surveillance and access control systems.
• Respond to technical enquiries from schools and stakeholders, providing timely advice, guidance and practical solutions.
• Assist with the servicing, maintenance and commissioning of security systems, working with external security contractors where required.
• Maintain accurate service records, technical documentation and security system data to support reporting and audit requirements.
• Collaborate with team members and stakeholders to improve service delivery and maintain knowledge of emerging security technologies.

Skills

Security systems

CCTV systems

Alarm systems

Access control

Troubleshooting

Customer service

Documentation

Teamwork

On-call readiness

Tools

Security software

Job description

Security Technician – Electronic Security Systems * 2

Contract duration: 12 August 2027 and 12 October 2027

Location: Blacktown (field-based)

As an experienced Security Technician, you will be responsible for maintaining, diagnosing and repairing a range of electronic security systems across NSW public schools. These include alarm systems, CCTV and video surveillance, access control and other security technologies.

You will work closely with schools, internal stakeholders and external security contractors to ensure security systems operate effectively, providing technical advice and support to maintain safe and secure learning environments.

Key Responsibilities

Diagnose, troubleshoot, maintain and repair electronic security systems, including alarms, CCTV, video surveillance and access control systems.

Respond to technical enquiries from schools and stakeholders, providing timely advice, guidance and practical solutions.

Assist with the servicing, maintenance and commissioning of security systems, working with external security contractors where required.

Maintain accurate service records, technical documentation and security system data to support reporting and audit requirements.

Collaborate with team members and stakeholders to improve service delivery and maintain knowledge of emerging security technologies.

Key Skills and Experience

Demonstrated experience installing, maintaining, fault-finding and repairing electronic security systems, including CCTV, alarms and access control.

Strong technical troubleshooting and problem-solving skills, with sound knowledge of security technologies and associated software applications.

Excellent communication and customer service skills, with the ability to provide technical advice and support to schools and stakeholders.

Strong organisational, documentation and teamwork skills, with the ability to manage competing priorities and work independently.

Current Class C driver's licence, willingness to participate in an after-hours on-call roster, and technical competence consistent with Class 2C Security Licence requirements (licence exemption applies to Central Services employees).